Public Safety 911 Dispatcher (Part-Time
Listed on 2026-08-13
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Customer Service/HelpDesk
Customer Service Rep, Bilingual
Receive and prioritizeall emergency and non-emergency requests for service from incoming voice and textcall, andnotifyappropriate personnel and equipment
Effectively assesses problems,anticipatesneeds, and evaluates alternatives. Quickly and accurately gathers relevant information andremainscalm under pressure, even when interacting with callers who may be angry or distressedand act in a decisive manner with sound judgement.
This position is subject to a variety of shifts and schedules covering a 365-day-a-year, 24-hour-a day operation, and includes occasional required overtime. Part-Time 911 Dispatchers choose their own schedule. 11 and 12 hour shift can be chosen up to a year in advance to cover planned and intermittent leave requests by Full Time Employees.
- High school degree or equivalent.
- Effective typing skills with good accuracy.
- Customer service experience.
- Read, write and speak English clearly and fluently.
- Must possess hearing and vision sufficient to perform the job requirements, including but not limited to the ability to monitor a wide range of audio levels occurring simultaneously from different sources, ability to wear a communications headset, ability to visually monitor wall mounted display screens at a distance of 10 feet, normal color vision, ability to see and discern flashing lights of different colors and differing flash rates.
- Ability to:
- Work a variety of shifts and schedules in
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