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On-Site Client Support Specialist: Onboarding & Help

Job in Plymouth, Hennepin County, Minnesota, USA
Listing for: Fasikl
Full Time position
Listed on 2026-08-13
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Customer Service Rep, Office Administrator/ Coordinator
Salary/Wage Range or Industry Benchmark: 42000 - 62000 USD Yearly USD 42000.00 62000.00 YEAR
Job Description & How to Apply Below

Fasikl, based in Minnesota, seeks a Client Support Specialist to act as the main point of contact for clients and caregivers. You will guide onboarding, help with device setup, and provide ongoing product education, while resolving issues and documenting interactions in Zendesk.

The role emphasizes organized, detail-oriented communication and the ability to learn new systems quickly; experience with CRM platforms is a plus.

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