Medical Assistant Plymouth, MN

Job Overview

VIVO Infusion is seeking a dedicated and compassionate Medical Assistant to join our team at our Facility in Plymouth, MN. The Medical Assistant plays a crucial role within the infusion center as part of a collaborative medical team. The individual in this role will be responsible for welcoming patients, assisting medical staff, and delivering safe, compassionate care in accordance with all external and internal guidelines and regulations.

• Pay Range: $22.00 - $27.00/hour
• Bonus Plan Target: 5% Annual Bonus Potential - Paid Quarterly
• Private Equity for the Greater Good - Company-wide Employee Ownership Program

• Medical, Dental, Vision
  • HSA w/ Employer Contribution
  • Touchcare - Insurance Concierge Service
• 401K with Match up to 4%
• PTO:
  Accrual 3+ weeks
  • PTO Buy-back, PTO Rollover, and PTO Donation Program
• Wellness Reimbursement Program - $360 annually
• Employee Referral Bonus - Uncapped Bonus Potential
• Tuition Assistance Program & Professional Association Reimbursement
• Employee Assistance Program (Employer-provided)
• Short & long-term disability (Employer-provided)
• Life Insurance (Employer-provided)
• Employment Type
  
  , Schedule, FLSA Status:
  • Full-time
  • Monday - Friday | 8:00am - 5:00pm
  • Non-Exempt

Clinical Operations Manager

15700 37th Ave N, STE 230 Plymouth, MN 55446

• Performs a variety of patient care activities rendering quality patients in accordance with standards of practice.
• Room clinic patients in person or virtually and update patient chart with the required information.
• Communicate pertinent patient data to providers and nurses to ensure quality and continuity of patient care.
• Provide administrative and front‑end support: greet patients, assist with scheduling, manage phone calls (incoming and outgoing), and process payments.
• Oversee and ensure efficient turnover of exam rooms.
• Assist provider in the exam room as requested.
• Collect, prepare, and submit ordered patient lab specimens as directed.
• Assist Patient Services team as needed to obtain prior authorizations for prescribed treatments and documents.
• Triage patient phone calls and messages and document them appropriately.
• Order and manage supplies under the direction of manager.
• Disinfect and stock the exam rooms.
• Assist in obtaining records required for the patient’s chart.
• Demonstrate effective communication skills, reporting patient issues as needed throughout the treatment day.
• Follow company policies and CDC guidelines for infection control.

• Assist with proper handling and storage of hazardous materials.
• Maintain confidentiality of all company and patient records. Adhere to HIPAA.
• Communicate schedule changes to the team and assist with rescheduling patients.
• Manage incoming mail and deliveries.

• High school graduate or equivalent, required.
• Medical Assistant Certification, preferred.
• CPR/BLS, required prior to start date.
• 1 year of experience working within a clinical environment, required.
• 1 year in an administrative, patient‑facing, or customer service role, required.
• Phlebotomy and lab processing skills, preferred.

• Self‑motivated with the ability to work independently as needed.
• Must possess outstanding communication and interpersonal skills with ability to communicate professionally and effectively with other staff members, patients and physicians.
• Must possess computer skills for electronic recordkeeping.
• Able to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

While performing the duties of this job, the employee is regularly exposed to work near moving mechanical parts (medical…