Tech Training Developer

Position Overview

As a Technical Trainer Developer, responsible for designing, developing and delivering technical courses to internal and external customers. Training assignments include providing instruction and developing training curriculum for both hardware and software products and solutions. This position is on‑site at our Global Headquarters in Shakopee, MN.

• Technical Training Course Development (Key Actions/Activities – 75%) – Perform audience needs analysis, research product information, develop training materials for operators, administrators, maintenance courses.
• Technical Training Course Delivery (Key Actions/Activities – 25%) – Conduct training classes, instruct using media and methods, conduct follow‑up evaluations.

• Associate’s degree in technical discipline and/or equivalent education and minimum of 3 years of relevant experience.
• 1 or more years experience developing and delivering technical training courses.
• Proficiency with application tools such as PowerPoint, Word, Articulate, Solid Works, Creative Cloud, etc.
• 1 or more years experience interfacing with internal and external customers and managing projects.
• Strong understanding of software principles and techniques.
• Excellent communication, teamwork, and organizational skills.
• Ability to travel, with some international travel required.
• Must have unrestricted work authorization for the U.S.
• Preferred:
  Bachelor's degree in education, computer science, or related field.
• Preferred:
  Experience/knowledge of card personalization industry.
• Preferred:
  Experience supporting Entrust products and solutions.
• Preferred:
  Multimedia training development experience.
• Preferred:
  Multilingual capability.

The anticipated starting base pay for this position is: $74,456–$109,203 per year (in the primary posting location). Actual compensation will be determined based on geographic location, education, skills and experience. This position is also eligible for the company’s discretionary annual incentive plan. In addition to pay, Entrust offers eligible colleagues and their dependents comprehensive health and well‑being programs which include medical, vision, dental, a generous 401(k) matching contribution, life and disability insurance, mental health coaching, virtual fitness programs, paid personal time off plus 12 paid holidays, parental leave and education reimbursement.

Note:

Benefits and compensation programs are subject to eligibility requirements and other terms of the applicable plan or program. Entrust has the right to end, suspend or amend any of its plans at any time in whole or in part.

Entrust is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability. Entrust is an EEO/AA/Disabled/Veterans Employer. NO AGENCIES, NO RELOCATION. ENT
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