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Technical Customer Success Manager — AI & Automation Lead
Job in
Plymouth, Hennepin County, Minnesota, USA
Listed on 2026-06-28
Listing for:
Sidekick Health
Full Time
position Listed on 2026-06-28
Job specializations:
-
IT/Tech
Technical Support, HelpDesk/Support
Job Description & How to Apply Below
Sidekick Health is seeking a Technical Customer Success Manager to serve as the technical backbone of customer relationships across the U.S. This position involves managing service desk operations, leading technical conversations, and driving AI-enabled capabilities. Ideal candidates will have 4-7 years of relevant experience in health tech and proficiency with tools like Zendesk and Jira.
Responsibilities also include fostering cross-functional collaboration, addressing customer needs proactively, and working effectively within varied U.S. time zones. Great benefits are offered, including health insurance and flexible working hours.
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