Corporate Returns Coordinator

Job Details

Job Location:

Corporate - CRP (0) - Plymouth, MN 55442

Position Type:
Full Time Salary Range: $24.00 - $30.00 Hourly Corporate Returns Coordinator

$ per hour

Are you highly organized, detail-oriented, and skilled at managing multiple priorities? J.H. Larson Company is seeking a motivated Corporate Returns Coordinator to support the product return process across our organization. This role plays a critical part in coordinating vendor returns, tracking credits and resolutions, maintaining accurate records, and collaborating with branches, vendors, and internal teams to ensure timely and efficient outcomes.

We value dependable, proactive team members who excel at problem-solving, communication, and follow-through. If you thrive in a fast-paced environment and enjoy driving processes to completion while delivering exceptional service, we'd love to meet you.

J.H. Larson Company is an independent distributor of Electrical, Plumbing, and HVAC products with 8 locations in Minnesota, Wisconsin and South Dakota and 3 showroom locations. We remain dedicated to our employees, customers and vendors, and are positioned to move into the future as a family owned and operated business. We’re proudly celebrating our 95th anniversary this year!

We have a great opportunity to join our team at our Corporate branch in Plymouth, MN as a Corporate Returns Coordinator. The Corporate Returns Coordinator supports branch and warehouse operations by coordinating customer and vendor returns, return authorizations (RMAs), defective product claims, credits, and related documentation. This role helps ensure returns are processed accurately and timely to support customer satisfaction, inventory accuracy, vendor credit recovery, and expense reconciliation.

The Corporate Returns Coordinator serves as a key contact for branches, vendors, customers, and internal teams, maintaining organized records and tracking returns through final resolution.

• Highly competitive benefits package
• Medical
• Dental
• Vision
• 401k with employer match
• Life insurance
• Short- and Long-Term Disability
• Health Saving Account with employer match
• Critical Illness & Accident Insurance
• Employee assistance program
• PTO and 9 paid holidays, as well as your birthday!

And more!

• Manage claims, return goods queues, vendor return processes, and customer return follow-up by reviewing open, closed, defective, over shipped, and review-status items and driving each item toward timely resolution.
• Coordinate return authorizations, return purchase orders, credit memos, vendor communications, customer refund support, and inventory adjustments while maintaining accurate records in ERP, WMS, spreadsheets, and shared documentation tools.
• Process or follow up on RMAs, RPOs, vendor credits, defective items, damaged goods, overstock, slow-moving inventory, and customer return issues. Review branch or vendor return windows to ensure qualifying products are returned before credits, RMAs, or stock rotation opportunities are missed.
• Validate transfer needs before creating or approving movement between branches to avoid unnecessary transfers and protect normal branch demand.
• Monitor aging returns and unresolved items to prevent missed return windows, delayed customer credits, write-offs, and avoidable inventory shrink.
• Partner with inventory, purchasing, and branch teams to improve return processes, support consistent, safe execution across locations, and assist with return-related projects and administrative tasks.
• Inspect, verify, and document returned product condition, quantity, eligibility, vendor policy requirements, and stocking status to determine whether items should be returned to the vendor, credited, recycled, discounted, or returned to…