Import Operations Specialist

Stratasys is a world leader in 3D printing!

Stratasys is leading the global shift to additive manufacturing with innovative 3D printing solutions for industries such as aerospace, automotive, consumer products and healthcare. Through smart and connected 3D printers, polymer materials, a software ecosystem, and parts on demand, Stratasys solutions deliver competitive advantages at every stage in the product value chain. The world’s leading organizations turn to Stratasys to transform product design, bring agility to manufacturing and supply chains, and improve patient care.

The Import & Logistics Specialist supports U.S. import operations by coordinating international shipments, customs clearance activities, trade documentation, and transportation providers. This role is responsible for ensuring efficient movement of goods into the United States, maintaining compliance with applicable customs and trade requirements, supporting audits and investigations, and optimizing transportation costs and service performance. The position partners closely with logistics providers, customs brokers, carriers, finance, customer service, and compliance teams to ensure smooth, compliant, and cost-effective import operations.

• Coordinate inbound international shipments to the United States from origin through final delivery
• Prepare, review, and maintain shipping and trade documentation (commercial invoices, packing lists, certificates of origin, freight documents, preference documentation, etc.)
• Work closely with freight forwarders, customs brokers, carriers, suppliers, and internal stakeholders to ensure smooth execution of import shipments
• Monitor shipment status and proactively resolve delays, customs holds, documentation discrepancies, and transportation issues
• Support customs clearance activities and ensure timely submission of required information to customs brokers and regulatory agencies
• Review customs entries, duty calculations, tariff classifications, and clearance documentation for accuracy
• Support compliance with U.S. Customs, CBP, FDA, USDA, and other applicable import regulations
• Support utilization of applicable Free Trade Agreements (FTA), trade preference programs, and duty-saving opportunities
• Analyze transportation costs, freight invoices, market conditions, and service performance to identify cost-saving opportunities
• Establish, monitor, and report key logistics and import performance metrics including transit times, transportation spend, duties, and customs clearance performance
• Identify trends, delays, compliance risks, and service issues, and recommend corrective actions
• Act as a primary liaison between internal teams and external partners including carriers, freight forwarders, customs brokers, 3PL providers, billing service providers, and government agencies
• Provide hands‑on problem solving and daily operational support involving carriers, logistics providers, customs brokers, and regulatory agencies
• Assist with import audits, customs inquiries, internal investigations, and regulatory reviews
• Maintain accurate import and export records in accordance with company and regulatory retention requirements
• Provide regular reporting and operational insights to management
• Support continuous improvement initiatives and maintain logistics and import operating procedures (SOPs)
• Coordinate export shipments on an as‑needed basis, ensuring compliance with shipping, documentation, and regulatory requirements
• Assist in preparation of Hazardous Goods Shipments
• File claims and cases for lost or damaged shipments
• Work with order management and supply chain teams to ensure orders flow correctly through logistics and customs processes

• Associate’s…