Vice President of Operations - Community-Based Services

Description

Nexus Family Healing is looking to hire a Vice President of Operations
- Community-Based Services to join our fantastic team!

For more than 50 years, Nexus has empowered thousands of children, families, and adults to find hope and healing. What started in 1972 as a single program in Minnetonka, Minnesota has grown into a nationally recognized network across five states. As a progressive leader in youth and family mental health, we’re driven by a clear mission: to close gaps in care and create brighter futures for those we serve.

At Nexus Family Healing, we embrace diversity, promote equity, and foster inclusion. As a national mental health organization, we serve a diverse group of youth and families, and we strive for our workforce to support and represent that diversity.

• Full-time, salaried exempt position
• Hybrid from
  Minnesota
  opportunity with frequent travel
• Starting salary range: $,000 annually

• Five weeks paid time off (PTO) in the first year of employment
• Multiple options for health insurance coverage
• No-cost life insurance
• Short/long-term disability insurance
• 401k match
• NEW
  - Talkspace Therapy Benefit for the whole family
• NEW
  - Hinge Health Benefit for the whole family
• NEW – Carrot Fertility Benefit
• Tuition assistance and training opportunities
• Advancement pathways and internal promotion
• And much more!

The Vice President of Operations
- Community-Based Services provides high-level strategic leadership and operational oversight to assigned Nexus agencies. In close collaboration with agency Executive Directors, this role develops and executes strategies that advance organizational goals, drive innovation, and ensure service excellence. The VP maintains deep knowledge of each agency’s programs, operations, and performance metrics, ensuring alignment with Nexus’s clinical and operational priorities. This position is accountable for fostering a culture of accountability, continuous improvement, and fiscal responsibility.

By directly supervising Executive Directors, the VP ensures consistent execution of strategic initiatives that promote sustainability, measurable outcomes, and long-term success for clients, families, and the organization. As a key member of the leadership team, the VP translates enterprise strategy into actionable plans and supports the seamless integration of services across the Nexus network.

• Provide leadership and oversight to Executive Directors and agency leadership teams across multiple service lines.
• Foster a positive, inclusive, and high-performing organizational culture aligned with Nexus values.
• Drive accountability for operational, financial, strategic, and service delivery outcomes.
• Develop leadership talent through coaching, mentorship, and performance management.

• Partner with organizational leaders to develop and execute strategic plans that advance Nexus's mission and goals.
• Oversee financial performance, including budget development, revenue growth, operational efficiency, and long-term sustainability.
• Support organizational growth initiatives, new program development, service expansion, and strategic partnerships.
• Collaborate across departments to implement system-wide initiatives and best practices.

• Ensure agencies meet licensing, accreditation, regulatory, contractual, and grant requirements.
• Monitor performance through data-driven reporting and continuous improvement practices focused on quality, safety, employee experience, and client outcomes.
• Partner with agency leaders to identify, mitigate, and manage operational and organizational risks.