Quality Control Supervisor

Job Title:

Quality Control Supervisor Job Description

The Quality Control Supervisor is responsible for supervising/leading a team of Quality Control Technicians, overseeing quality control processes and procedures to ensure compliance with all applicable standards.

• Supervises and leads a team of Quality Control Technicians, providing guidance, mentorship, and actively contributing to employee selection, performance management, compensation management, and career development.
• Develops, implements, and oversees quality control processes and procedures, ensuring compliance with organizational requirements and industry standards across all stages of production.
• Coordinates and manages day‑to‑day quality control activities, including inspections, testing, and audits, to ensure products consistently meet or exceed established quality standards.
• Works on addressing varied but typically not highly complex issues or problems by exercising judgement and interpretation within existing procedures and policies to determine appropriate action.
• Coordinates the root cause analysis and problem‑solving sessions to address quality issues, guiding the team in developing and implementing effective corrective and preventive actions and possesses basic understanding of Corrective and Preventive Action (CAPA), applicable regulations, requirements, and standards.
• Utilizes advanced quality management tools, such as Statistical Process Control (SPC) and Failure Mode and Effects Analysis (FMEA), to monitor and improve process capabilities and product quality.
• Leads and reviews quality control documentation, including inspection records, audit reports, and validation protocols, ensuring accuracy and compliance with internal and external requirements.
• Leads regular internal audits to ensure adherence to quality control principles and industry standards, addressing any non‑conformances identified and ensuring continuous improvement.
• Develops, monitors and analyzes key quality performance metrics, generating detailed reports and actionable insights for senior management to support informed decision‑making and strategic planning.
• Ensures the calibration, maintenance, and proper use of quality control equipment and instrumentation, guaranteeing accurate and reliable measurements for quality assessments.
• Leads continuous improvement initiatives within the quality control department, applying Lean Six Sigma methodologies to optimize processes, reduce waste, and improve overall product quality.

• You have a minimum of 5+ years' experience in FDA/ISO 13485 regulated Medical Device manufacturing quality environments, with a focus on production controls, supporting validations, administering calibration, maintenance, and proper use of quality control equipment, quality records, incoming/in‑process/final Inspection, and continuous/process improvement.
• You have proven experience leading Quality Control Technicians, providing mentorship and guidance.
• You have proven experience working in a clean room environment, ensuring adherence to Good Laboratory Practices (GLP) and Good Manufacturing Practices (GMP).
• You have experience with laboratory hygiene programs and lab equipment maintenance, to ensure accuracy and reliability of test results, adhering to regulatory standards and quality control measures.
• You have a minimum of a High school Diploma/ Vocational Education or equivalent. Associates or Bachelor's Degree desired. Six Sigma knowledge and/or certifications desired.
• You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this position.

We believe that we are better together than a part. For our Office‑based teams, this means working in‑person at least 3 days per week. Onsite roles require full‑time presence (5 days per week) in the company's facilities. Field roles are most effectively done outside of the company's main facilities, generally at the customers' or suppliers' locations. This is an Onsite role.

• The pay range for this position in Plymouth, MN is $67,000 to $105,000

• US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work‑authorized visa now or in the future.
• Company relocation benefits will not be provided for this position. For this position, you must reside in or within commuting distance to Plymouth, MN.
• May travel up to 10%

Philips is an Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug‑free workplace.