Study Director

The name Sotera Health was inspired by Soteria, the Greek goddess of safety, and reflects the Company’s unwavering commitment to its mission, Safeguarding Global Health®. Sotera Health Company is a leading global provider of mission-critical sterilization and lab testing and advisory services for the healthcare industry. With a combined tenure across our businesses of nearly 200 years and our industry recognized scientific and technological expertise, we help to ensure the safety of millions of patients and healthcare practitioners around the world every year.

Across our 64 facilities worldwide, we have over 3,000 employees who are dedicated to safety and quality. We are a trusted partner to more than 5,800 customers in over 50 countries, including more than 40 of the top 50 medical device companies and 9 of the top 10 pharmaceutical companies. The name Sotera Health was inspired by Soteria, the Greek goddess of safety, and reflects the Company’s unwavering commitment to its mission, Safeguarding Global Health®.

Sotera Health Company is a leading global provider of mission-critical sterilization and lab testing and advisory services for the healthcare industry. With a combined tenure across our businesses of nearly 200 years and our industry recognized scientific and technological expertise, we help to ensure the safety of millions of patients and healthcare practitioners around the world every year.

Across our 64 facilities worldwide, we have over 3,000 employees who are dedicated to safety and quality. We are a trusted partner to more than 5,800 customers in over 50 countries, including more than 40 of the top 50 medical device companies and 9 of the top 10 pharmaceutical companies.

Are you a science professional who enjoys working with both technical teams and customers? Do you like coordinating complex work, solving problems, communicating clearly, and helping projects move from initial requirements through final results?

As a Study Director, you will serve as a key point of coordination and communication for assigned laboratory studies. You will work closely with customers, laboratory teams, and internal partners to help ensure studies are clearly defined, properly executed, accurately documented, and completed on time.

Depending on your assigned laboratory area, you may:

• Serve as a primary point of contact for customers regarding assigned studies
• Meet with customers to understand testing needs, study requirements, timelines, and expectations
• Translate customer requirements into clear direction for laboratory teams
• Coordinate study activities from initiation through final reporting
• Maintain regular communication with customers regarding study progress, updates, and questions
• Review, interpret, analyze, and document study data and results
• Ensure final reports accurately reflect testing data, results, and conclusions
• Review raw data, calculations, statistics, controls, and study documentation for accuracy
• Maintain sample and data traceability throughout testing
• Ensure testing is conducted according to approved procedures and applicable requirements
• Collaborate with laboratory analysts to ensure study requirements and testing expectations are understood
• Identify, document, and help resolve unexpected circumstances, deviations, or quality events
• Partner with Sales and other internal teams on testing requirements, quotes, and customer needs
• Update study information in CRM and laboratory systems
• Coordinate workflow and priorities to support customer expectations and study timelines
• Contribute to continuous improvement of procedures, documentation, and laboratory processes

Strong Study Directors combine scientific understanding with communication, organization, and customer service.

• Enjoy working directly with customers and building trusted professional relationships
• Can understand technical or scientific requirements and communicate them clearly
• Are comfortable coordinating multiple studies, priorities, and deadlines
• Have strong attention to detail and documentation skills
• Can review data critically and identify…