Quality Supervisor

Lincoln Electric is a high-performance industrial machinery and technology leader who helps customers manufacture and maintain vital equipment and infrastructure. Lincoln Electric’s innovative solutions enable higher quality and productivity across a variety of processes including welding, cutting, brazing, machining, process automation, and field repair. The Company leverages proprietary technologies and expertise in materials science, power electronics, automation, and intelligent software to help customers build better and achieve resilience in their operations.

Headquartered in Cleveland, Ohio, Lincoln Electric is the essential ‘Linc’ that keeps the economy running. The Company operates 71 manufacturing and automation facilities across 20 countries and serves customers in over 160 countries. For more information about Lincoln Electric and its products and services, visit the Company’s website at  .

Location:

Plymouth - 46247
Employment Status:
Salary Full-Time
Function:
Country Management
Pay Range: $77,000 - $110,000
Target Bonus:
10%

Lead and continuously improve the Quality Management System for the Red Viking Production Panel Build Operation. Own quality planning, inspection strategy, customer quality requirements, warranty management, corrective actions, traceability, quality reporting, and continuous improvement activities. Partner with Manufacturing Engineering, Production, Supply Chain, and customers to ensure products consistently meet performance, workmanship, regulatory, and customer requirements while improving operational quality performance.

• Develop, implement, maintain, and continuously improve the Quality Management System (QMS) for the panel build operation.
• Develop and maintain Quality Plans, inspection plans, control plans, acceptance criteria, sampling methodologies, and testing requirements.
• Establish and oversee incoming, in-process, final inspection, and testing activities to ensure compliance with customer and company requirements.
• Develop, execute, and maintain First Article Inspection (FAI) processes for new products, engineering changes, and customer-specific requirements.
• Ensure traceability, device history records, MES/QMS integrity, and documentation compliance throughout the manufacturing process.
• Administer and maintain quality records including nonconformances, deviations, customer complaints, audit findings, and corrective actions.
• Serve as the primary customer contact for quality-related matters including audits, complaints, corrective actions, and quality reporting.
• Lead root cause investigations and corrective actions using structured problem-solving methodologies such as 8D, 5 Why, Fishbone, and similar approaches.
• Own warranty claim administration, failure analysis, corrective action implementation, and communication of field quality trends back into manufacturing processes.
• Partner with Manufacturing Engineering and Production to improve workmanship, first-pass yield, process capability, and overall product quality.
• Collaborate with Supply Chain and suppliers to investigate incoming material quality issues and drive supplier corrective actions when required.
• Lead Quality Control Technicians through training, certification, workload planning, performance management, and continuous development activities.
• Plan, conduct, and support internal audits, customer audits, supplier audits, and quality system assessments.

• Ensure compliance with ISO 9001, customer-specific requirements, regulatory standards, and internal quality procedures.
• Develop and maintain quality dashboards, reports, and metrics to communicate trends, risks, and improvement opportunities to leadership and customers.
• Support new product introductions and engineering changes through risk assessments, validation activities, inspection planning, and production readiness reviews.
• Lead continuous improvement initiatives focused on reducing defects, rework, warranty claims, and overall cost of poor quality.
• Establish and monitor quality KPIs including First Pass Yield (FPY), customer escapes, warranty claims, NCR volume, corrective action closure…