Post Associate

Overview

Merchology is a leading eCommerce retailer in B2B sales of co-branded merchandise including apparel, headwear, drinkware, gifts, and accessories. We are family-owned, people-powered, and we are adding to our #Merch Fam. Come see why we are a three-time Star Tribune Top Workplaces award winner!

Merchology seeks a Post-Production Associate for our Operations team. Reporting to the Operations Supervisor, the Post-Production Associate is a critical role that will ensure Merchology products are professionally and purposefully shipped to the satisfaction of our domestic and international customers.

Second Shift: 3:00-11:30 PM

• Take ownership and accountability for all safety and quality incidents within your area of responsibility.
• Be responsible for batch, domestic, and international shipping of customer orders.
• Communicate via email and Hub Spot with customer service and other departments to troubleshoot order issues.
• Create shipping and fulfillment transactions for returns to suppliers and vendors.
• Troubleshoot customer returns for wrong address, missed decoration, or cancellations.
• Assist with post production and shipping functions as needed.

• High school diploma or equivalent
• 0-2 years of experience in shipping or production role
• Basic computer skills
• Positive and collaborative attitude
• Ability to follow written and verbal processes in English
• Proficiency in Microsoft Office;
  Net Suite, Hub Spot, Ship Hawk preferred
• Spanish bilingual a plus

• In addition to an outstanding creative culture, authentically nice people, and interesting work, we have:
• Generous PTO (18 days per year)
• 8 company-paid holidays
• Hybrid work schedule for select departments
• 40 hours of paid volunteer time
• 401(k) with match
• Medical and dental insurance options, FSA, and HSA
• Company-paid life insurance and short-term disability
• Company-sponsored social events
• Premium brand partner discounts
• Employee-led Committees in Social Events, Wellness, DE&I and Giveback

• 3000 Niagara Lane North, Plymouth, MN 55447
• Fully onsite role

• Business to Business eCommerce and Apparel

Merchology is an equal opportunity employer and certified Disability-owned Business Enterprise. We celebrate diversity and are committed to a workplace where personal and professional growth are achieved through inclusion. If you require disability resources to submit your application, please email  for assistance.