Key Account Manager, Interventional Spine

• Identify and address account-level opportunities and barriers for product adoption, including workflow, coding, reimbursement, and patient identification
• Develop, execute and own customized account plans to secure and sustain access at priority ASCs, IDNs, and outpatient spine practices
• Serve as a key liaison for cross-functional coordination, including field sales, medical science liaison, and reimbursement field teams
• Support execution of value-driven access strategies including site readiness assessments, buy-and-bill modeling, and formulary processes
• Facilitate account onboarding to ensure each stakeholder understands injection training, storage/handling, and J-code/misc. J-code / buy-and-bill pathways
• Engage with administrative decision-makers (e.g., ASC Directors, Procurement Leads, Revenue Cycle Managers, C-suite/D-suite leaders) to establish value proposition, facilitate adoption and streamline product onboarding
• Ensure effective dissemination of promotional and non-promotional materials that support adoption and address the customized needs of each account
• Support procedural scheduling and diagnostic-to-injection pathway optimization across key institutions
• Monitor utilization, track order patterns, and proactively address procedural or reimbursement friction points
• Collaborate with analytics and sales operations to report on account performance versus forecast and share insights into national planning
• Identify opportunities for geographic or network expansion and contribute to demand forecasting for the broader region

• Bachelor’s degree required; MBA or relevant postgraduate degree preferred
• Minimum of 5 years of experience in account management, including health systems, IDNs and/or large group practices
• Established relationships within key accounts and across sites of care, specifically pain or interventional spine focused outpatient procedural practices, hospital outpatient and other related outpatient settings.
• Minimum of 2 years of demonstrated success in buy-and-bill markets, strong preference for launch experience, especially for procedure-based treatments
• Previous experience in specialty pharmaceutical or medical device sales and/or sales management required.
• Deep understanding of provider reimbursement (CPT/J-code), payer policy, specialty distribution, and C-Suite value proposition
• Strong interpersonal, analytical, and project management skills; experience in matrix collaboration required

Demonstrates expertise in account management within health systems and outpatient settings, with a strong focus on product adoption strategies, reimbursement processes, and stakeholder engagement. Proven ability to develop customized account plans and facilitate cross-functional collaboration to optimize procedural pathways and drive market expansion.

• Account Management
• Buy-And-Bill Market Experience
• Provider Reimbursement Knowledge
• Project Management Skills
• Interpersonal Skills

• CPT/J-Code Understanding
• Value Proposition Development
• Site Readiness Assessment
• Demand Forecasting
• Analytical Reporting

• Interpersonal Skills
• Analytical Skills
• Project Management Skills

• Bachelor’s Degree
• MBA or Relevant Postgraduate Degree

• Health Systems
• IDNs
• Outpatient Spine Practices
• Specialty Pharmaceutical Sales
• Medical Device Sales