Workflow Analyst

Summary

Messerli Kramer, a trusted Twin Cities law firm since 1965, is looking for a full‑time, in‑person Workflow Analyst to join our team in Plymouth, MN.

The Workflow Analyst plays an integral role in creating and maintaining workflow and creating work queues within Cogent. You will work closely with other Data Operations staff to learn all aspects of Cogent. You will also work closely with staff and attorneys to ensure our system workflow is aligned with firm procedures. Besides day‑to‑day operations, you will work on projects (large and small) to further the success and growth of the firm.

This position has exposure to the entire legal processes and procedures throughout the lifecycle of a placement.

• Create and maintain workflow within the system of record
• Create work queues for end users within the system of record
• Modify user rights and roles
• Attend meetings with subject matter experts to design and modify workflow processes
• Execute Crystal Reports
• Other duties as assigned

• Medical, Dental, & Vision Insurance
• HSA & FSA Accounts
• 401(k), with 4% company contribution (after 1 year of service)
• Paid time off (17 days per year)
• Paid holidays (7 days per year + a floating holiday)
• Company‑paid Life Insurance
• Employee Assistance Program
• Free parking, onsite restaurant, & onsite free gym

• High School Diploma or GED
• Degree in related field (preferred)
• Experience in the legal industry (a plus)

• Ability to multi‑task multiple assignments with differing urgency
• Excellent verbal and written communication skills
• Problem‑solving ability with creative solutions to new issues
• Highly organized with keen attention to detail
• Proficiency in Microsoft Office
• Crystal Reports creation and design or basic SQL knowledge (a plus)

This role operates in a professional office setting, routinely working with standard office equipment. The person in this role would be required to talk and hear, sit or stand for long periods of time, and use their hands and fingers to handle and feel. Occasionally required to walk, reach with arms and hand, climb or balance, and to stoop, kneel, or crouch.

Regularly required to lift and/or move up to 10 pounds, occasionally up to 25 pounds. Vision abilities required by the job include close vision.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and to meet job requirements.

All applicants must pass a criminal background check and drug screening before commencing employment with Messerli & Kramer, P.A.

The starting wage range for this position is $19.00 per hour to $23.00 per hour.