Water Quality Technician

We’re recruiting for a Water Quality Technician

Full‑time basis, earning £26,914 per annum, plus a range of company benefits.

• Undertaking sampling duties from source to tap to ensure that all regulatory, operational monitoring and customer service requirements are met
• Complying with the Company’s Health, Safety & Security policies
• Ensuring effective planning and delivery of sampling, monitoring and customer support activities
• Providing sampling support to Water Quality staff
• Complying with and suggesting improvements to the Company’s Quality Management Systems
• Maintaining and improving the standard of customer contact, to ensure that the Company image is upheld and promoted
• Being aware when ‘trigger point’ and reporting triggers have been reached, ensuring that reporting is prompt to minimise any impact from these situations
• Providing monitoring support during events and incidents
• Assisting Water Quality Scientists in the effective and timely resolution of customer contacts
• Seeking to utilise resources available at minimum cost, ensuring equipment and records are maintained to the required standard
• Reporting on‑site asset conditions

• 5 GCSEs (or equivalent) including Maths, English and a Science subject at grade C or above.
• Good geographical knowledge of the South West, with a full UK driving licence.
• Ability to follow procedures and work to standards set by regulators and the business.
• Excellent attention to detail and the ability to keep accurate records.
• Ability to deliver to time, cost, quality and performance targets.
• Confident in the use of Microsoft Office and using IT.
• Comfortable working alone (while keeping team members informed).
• Good communication skills, both verbal and written.
• A flexible approach to work, participating in the work rota system.

• Generous holiday allowance with the ability to buy and sell annual leave for added flexibility.
• Competitive company pension scheme.
• Training and development within the role (Monitoring the Water Environment NVQ Level
  2).
• Access to thousands of discounts and vouchers through Pennon Perks.
• 24/7 support with our Employee Assistance Programme.
• Discretionary bonus.
• Cycle to work scheme.
• And more!

Closing Date: 19th June 2026

Please note that the successful candidate will be subject to a mandatory DBS check as part of the onboarding process.