Lincoln Hospitality Group - Operations Director

Career Opportunities with Lincoln Hospitality Group

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Careers At Lincoln Hospitality Group

Current job opportunities are posted here as they become available.

Lincoln Hospitality Group is looking for an Operations Director for brands Milwaukee Burger Company, Northern Taphouse & Omaha Tap House.

Primarily this role will be Wisconsin based with emphasis on the brand Milwaukee Burger Company.

• Oversee day-to-day operations across multiple restaurant locations.
• Ensure consistent execution of service standards, food quality, cleanliness, and brand presentation.
• Conduct regular site visits, operational audits, and performance reviews.
• Partner with General Managers to resolve operational challenges and improve efficiency.
• Lead new restaurant openings, transitions, and operational rollouts.
• Drive revenue growth, cost control, and overall profitability across all units.
• Analyze P&L statements, labor models, food and beverage costs, and key performance metrics.
• Develop action plans to improve margins and operational efficiency.
• Partner with accounting and ownership on budgeting, forecasting, and financial reporting.
• Recruit, coach, and develop high-performing General Managers and leadership teams.
• Create clear accountability structures and performance expectations.
• Lead succession planning and internal promotion strategies.
• Foster a culture of hospitality, teamwork, and continuous improvement.
• Support HR initiatives including training, compliance, and employee relations.

• Protect and elevate the Lincoln Hospitality Group brand across all locations.
• Ensure exceptional guest satisfaction and reputation management.
• Monitor online reviews, guest feedback, and service recovery processes.
• Collaborate with marketing on promotions, events, and brand initiatives.

• Standardize operating procedures and best practices across the organization.
• Identify opportunities for technology, efficiency, and scalability improvements.
• Support strategic planning and long-term growth initiatives.
• Assist with vendor partnerships, purchasing programs, and cost optimization.

• 3+ years of restaurant General Manager experience
• Experience managing and developing both onsite and remote teams
• Strong operational and financial expertise, measurable success in developing, implementing, and executing plans
• Willing to immerse themselves in new market for new store opening
• This position requires at least 75% travel to the fifteen locations
• Paid Time Off and Holidays
• Retirement match program

Salary:
Base salary range - $110k-$120k with bonus

Please submit your resume with salary requirements.