Process Improvement Technician - Whey

Process Improvement Technician

The Process Improvement Technician is instrumental in driving manufacturing excellence by supporting and leading process improvement initiatives. Acting as a proactive problem solver and collaborator, this role works closely with cross-functional teams to facilitate process trials, optimize workflows, and support product commercialization efforts. With a strong focus on Lean methodologies and data-driven problem solving, the Process Improvement Technician helps embed a continuous improvement culture that enhances quality, reduces waste, and improves operational efficiency.

Additionally, this position provides technical support, training, and clear communication to production teams, ensuring safe, consistent, and efficient manufacturing processes. This position works Monday - Friday, 8am to 4pm with flexible starting/ending times and is based out of the Sartori Whey Facility.

Essential duties and responsibilities include the following. Other duties may be assigned.

• Process Optimization and Continuous Improvement:
  Actively partners with operations and support teams to identify and execute opportunities for improving production processes. This includes facilitating Lean Manufacturing initiatives such as 5S, Standard Work, Changeover Reduction, and Kaizen events, aimed at reducing waste, improving flow, and enhancing line efficiency.
• Technical Support and Troubleshooting:
  Provides on-floor technical support for daily production challenges by analyzing process variables, escalating issues when needed, and contributing to root cause investigations. Assists in implementing corrective actions to reduce downtime, improve quality, and stabilize performance across processing lines.
• Process Trials and Product Commercialization:
  Working closely with cross-functional teams, including Process Engineering, Operations, and R&D, supports new product introductions by coordinating and executing plant trials. They assist in scaling processes from pilot to full production, ensuring quality and efficiency standards are met during commercialization.
• Standard Work and Documentation:
  Contributes to the development and optimization of standard operating procedures to ensure consistent and efficient operation of equipment. They help build documentation that supports operator training and reinforces safe, standardized work practices.
• Performance Metrics and Data Monitoring:
  Maintains production and process-related data to track key performance indicators. Use information to drive focused improvements in cost, quality, delivery, and team engagement.
• Capital and Equipment Implementation Support Supports capital equipment installations by assisting with training and process integration during start-up phases. Collaborates with engineering and maintenance teams to ensure proper operation and handoff of new technologies into daily production.
• Safety, Quality, and Compliance Responsible for supporting and maintaining food safety and quality standards through active participation in issue resolution, process audits, and preventive actions. Any concerns related to food safety or product quality are escalated promptly to the appropriate team members.

This position is not responsible for direct reports.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

High School Diploma or GED is required. Minimum of 1 year of experience leading project teams is preferred. Experience with Statistical Process Control (SPC), Lean Manufacturing, and 6 Sigma is highly preferred. Converting experience is highly desired.

Other Knowledge, Skills, and Abilities

Alignment with Company Values – Embodies Sartori's values of family, commitment, authenticity, ingenuity, integrity, and humility in leadership and decision-making. Results-Oriented:
Demonstrates a strong focus on achieving measurable improvements in operational…