Administrative Specialist

Testing is required for this position. Test results must be received by the posting deadline to be considered. Testing is conducted by the Idaho Department of Labor Magic Valley Office. The office hours are Monday to Friday, 8 a.m. – 5 p.m. To receive testing links, call 208‑735‑2500, email magicvalleymailho.gov, or visit the Department of Labor Magic Valley Office at 420 Falls Avenue in Twin Falls.

Please note:

If you took tests through the Department of Labor for a company other than Twin Falls County, your test scores are not automatically sent to us and you will need to mail, email, or fax them to our office before the posting deadline.

Performs administrative and clerical duties related to the services offered by the assigned department. Employees in this class perform a wide range of office support functions using independent judgment in applying existing policies and procedures to complete assignments. This involves knowledge of multiple procedures and program guidelines to make decisions. Employees respond to non‑routine inquiries and explain department services, policies, procedures and rationale for decisions to customers.

Employees typically utilize a variety of computer operations and/or specialized software to complete daily assignments. The classification’s primary and diverse duties include creating, reviewing and processing documents and records, identifying and correcting errors and omissions on documents received from staff, and/or public, performing data entry, maintaining records, and scheduling appointments. Work is usually performed in or near a front counter or office where customers can easily be accommodated.

• Answers incoming phone calls and greets walk‑in customers, provides general information to the public, answers questions and inquiries, and provides referrals to other departments or staff as needed;
• Processes claims for services and enters information into County system for accounts payable;
• Takes and records reservations for parks and the pavilion; notifies staff of reservations;
• Enters spray records for weed Control services weekly through spray season;
• Sends out agenda for Parks & Waterways Board, the Tree Board, and the Noxious Weed Board; publishes notice of meeting, takes and transcribes meeting minutes, and files complete and accurate records;
• Accepts, receipts and deposits revenues for Parks and Weeds;
• Provides customer service to explain processes and procedures of Parks and Weeds Departments;
• Sets appointments for designated staff;
• Accepts and/or reviews paperwork/applications from customers;
• Compiles, copies, sorts and files/records of office activities, business transactions and other activities;
• Maintains accurate and complete records, files and documentation;
• Prepares logs and/or reports;
• Serves as cashier to accept and receipt monies;
• Reconciles cash drawer daily and submits report to supervisor;
• Creates word processing documents and spreadsheets and/or works with specialized department software;
• Responds to Commissioners', elected officials', County employees' and citizens' questions and comments in a courteous and timely manner;
• Performs time management and scheduling functions, meets deadlines, and sets project priorities;
• Communicates and coordinates regularly with appropriate co‑workers to maximize the effectiveness and efficiency of interdepartmental operations and activities;
• Maintains strict confidentiality in all cases;
• Assists other department and County employees as needed or requested;
• Performs all work duties and activities in accordance with County policies, procedures, and safety practices.

• Purchases food and water for Board meetings;
• Performs other duties as assigned.

Knowledge of:

• Parks and Weeds services and procedures;
• Current office practices and procedures, including data entry;
• Record keeping and filing practices and procedures;
• Customer service skills;
• Bookkeeping, cash handling, and accounting practices and procedures;
• Customer service procedures, techniques, and objectives;
• Operation of a personal computer and job‑related software…