Technical Records Specialist

Posted 6 days ago | Apply before August 2, 2026

NOTICE:
Applications will be accepted through 11:59 PM MST on the posting end date.

STATE OF IDAHO EMPLOYEES:
If you are a current or temporary State of Idaho employee you MUST apply through Luma Opportunities. Applying through the State of Idaho’s external career website will cause duplicate profiles and will slow the processing of your application for a new position.

Do you want to make a difference and be part of an award-winning agency, dedicated to enhancing the quality of life in Idaho through transportation?

At the Idaho Transportation Department (ITD), every employee is critical to the mission, and we strive to foster an innovative, collaborative workplace where employees can grow and do their best work.

The Idaho Transportation Department is hiring a Technical Records Specialist I to join our District 5 team located in Pocatello, . This incumbent will provide a wide variety of secretarial support functions, including accounts receivable/payable and timekeeper functions. This incumbent will also be the liaison between management, other organizational units, and external and internal customers.

EXAMPLE OF DUTIES

• Perform accounts receivable and payable tasks
• Prepare all district correspondence, including letters, mail merges, labels and stuffing of envelopes
• Assist district employees as Timekeeper for timesheets which includes answering questions, verifying hours, and making payroll corrections
• Reviews and processes documents
• Maintains a manual or computerized records system; and performs related work
• Gather information, make decisions, resolve problems, and respond to inquiries
• Utilizes independent judgment and discretion as to the methods, policies, and procedures used to complete assignments
• Conducts involved searches which may require accessing and selecting multiple information sources or contact with clients, vendors, or outside sources to obtain information
• Performs specialized support work that involves an extensive in-depth knowledge of the program
• Reviews, evaluates, approves, and processes records and/or documents
• Provides excellent customer service to external and internal customers
• Public Surplus Auction Items
  - Listing and selling
• Schedule and coordinate travel arrangements for all D5 employees
• Assist the design/construction team with misc. tasks
• Other duties as assigned

Minimum Qualifications:

Experience:

monitoring a records system to identify and correct errors; researching a variety of sources to resolve problems; interpreting, explaining and applying regulations, laws, or complex policies to carry out assignments; entering and retrieving data using a computerized records system.

Desired

Qualifications:

• 1-2 Years of Customer Service
• Good knowledge or practical experience using Microsoft and other office software
• Strong interpersonal skills
• Work in an environment with multiple conflicting demands and frequent interruptions
• Communicate effectively and tactfully with co-workers and diverse external customers, some of whom may be irate or under stress
• Prioritize work and meet deadlines
• Establish and maintain effective working relationships with others
• Maintain a predictable and reliable level of attendance

To learn more about the department, please visit theITD website . Make a difference in your community and in the lives of the citizens of Idaho! Contact an ITD Recruiter at: careersho.gov or call . The Idaho Transportation Department does not sponsor work visas.

The State of Idaho offers a robust total compensation package, including:

• medical, vision, and dental insurance
• PERSI retirement benefits
• paid sick, vacation, and parental leave
• 11 paid holidays per year

For additional information, please visithttps://dhr.idaho.gov/information-for-state-employees/.

EEO/ADA/Veteran:

The State of Idaho is committed to providing equal employment opportunities and prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, political affiliation or belief, sex, national origin, genetics, or any other status protected under applicable federal, state, or local laws.

The State of Idaho is committed to access and reasonable accommodations for individuals with disabilities, auxiliary aids and services are available upon request. If you require an accommodation at any step in our recruitment process, you are encouraged to contact  (TTY/TTD: 711), or email ada.coordinator ho.gov .

Preference may be given to veterans who qualify under state and federal laws and regulations.