Graduate, Business, Business Analyst

Overview

WELCOME TO SITA

At SITA, we keep airports moving, airlines flying smoothly, and borders open. Our technology and communication innovations power the success of the global air travel industry.

Youllfind us in 95% of international airports, working closely with over 2,500 transportation and government clients. Each partnership brings unique challenges, and we thrive on delivering fresh solutions and cutting-edgetech to keep operations running like clockwork. Wedon'tjust move the world forward-we'reproud to be recognized as a
Great Place to Work
® by 79% of our employees and certified in most of our growing locations. Here, we feel empowered, supported, and inspired to grow.

Are you ready to love your job?

The adventure begins right here, with you, at SITA.

PURPOSE

This graduate role is part of SITA Borders' Talent Accelerator 12-Month Graduate Programme in the UK. You will work on business-critical projects across Marketing,Project Management and Business Operations, supporting teams with analysis, customer-facing material, reporting, processimprovementand project execution. The programme gives you structured exposure to high-value project work and hands-on development. Strong performers will have the opportunity to progress into a second year of deeper specialisation and qualification through our apprenticeship pathway — building the foundations for a long-term career in SITA Borders.

KEY RESPONSIBILITIES

As a Graduate in the UK, you will support and own project activities across Marketing, Delivery and Business Operations, working with project managers, functionalleadsand the programme lead. Your exact work will depend on the projects you are assigned to, but examples include:

• Supporting consulting projects, such as developing customer-facing materials, conducting research and analysis, and translating complex information into clear recommendations and deliverables for internal and external stakeholders.

• Supporting business operations, such as internal comms, KPI tracking, cascadematerialsand automated reporting.

• Contributing to delivery projects, such as customer project support, lessons learned and PMO activities.

• Supporting the development of customer-facing and internal communication materials, including presentations, newsletters,reports and engagement content.

• Conducting market,customer and competitor research to support business planning, marketingactivitiesand strategic decision-making.

• Building dashboards, reporting tools and data-driven insights to track business performance and support leadership decision-making.

• Supporting project governance activities, including action tracking, risk management,reporting and stakeholder coordination.

• Contributing to continuous improvement initiatives, capturing lessons learned and helping standardise processes,templates and ways of working.

• Assisting with the planning and execution of customer,partner and industry events to strengthen market awareness and stakeholder engagement.

• Using AI-enabled tools to support content,documentation and process improvement.

• Turning analysis into clear, structured recommendations for stakeholders.

• Maximum of2yearsof professional work experience after graduation.

• Internships, university clubs,volunteering or similar initiatives are valued, particularly in consulting, marketing, delivery, operations, projectmanagementor business environments, but not a must-have.

• Strong analytical mindset, structured problem-solving and ability to turn information into clear outputs.

• Interest in marketing, project delivery, business operations, analytics, technology, AI-enabled processimprovementor aviation/borders topics.

• Good communication skills, attention to detail and ability to work with stakeholders across local and global teams.

• Comfortable using Microsoft Office tools; experience with Power BI, data analysis or AI productivity tools is a plus.

• Adhering to Principles & Values

• Communication

• Creating & Innovating

• Customer Focus

• Impact & Influence

• Leading Execution

• Results Orientation

• Teamwork

• BSc and/or MSc in Business,Project Management, Marketing,Finance,Economicsor equivalent…