Field Tech​/Sr. Field Tech- Transformer Services

Under the direction of Field Leadership, the Field Tech / Senior Field Tech receives and carries out work assignments from management and internal customers. These assignments support field operations and complete customer orders. The role requires testing, inspecting, troubleshooting, and operating equipment, including high‑voltage equipment. It also involves managing projects and maintaining customer satisfaction through effective communication with clients, peers, and management.

• Primary responsibility will be to perform troubleshooting, electrical / fluid testing.
• Troubleshoot, test, maintain, redesign, rebuild, retrofit, and/or repair electrical equipment. May weld and/or paint as assigned. Equipment may include but is not limited to transformers, switch gear and/or breakers on customer sites. Equipment will vary by location and may include but are not limited to transformers, low or medium voltage circuit switch gear, and breakers.
• Responsible for the quality control of the transformer. Specific items include:
  Complete final test report, ensure all warning signs, bushing , nameplate, etc. are on the equipment and ensure final pictures have been taken for file and customer.
• Complete test reports to company and customer standards and timelines.
• Demonstrate a continual effort to improve operations, decrease turnaround times, streamline work processes, and work cooperatively with other departments to provide a quality and seamless operation.
• Communicate with manager or other designee for effective problem resolution and transfer of pertinent information on jobs in process and complete.
• Maintain strong client relationships, prepare project estimates, expand project work scopes and assist in negotiating extra charges.
• Ability to walk through customers’ sites, inspect problems and report problems to sales and project management.
• Work may require flexible hours, weekends, holidays, and night work. Must be available for out‑of‑town work.
• Work in the shop when not completing field jobs.
• Work with members of a team to effectively complete work assignments. Receive information from team members and/or leadership regarding customer needs and product requirements and utilize this information to effectively complete jobs.
• Maintain a neat and orderly work area; observe all company, local, and federal safety rules, location and company best practices, and company policies and procedures.
• Other duties as assigned.

• High school diploma/GED and a minimum of 1 year of experience in a related field.
• Knowledge of various safety standards such as OSHA and any state safety standards.
• Knowledge of industry standards such as NETA, OSHA, IEEE and NFPA.
• Proven mechanical skills and/or experience with different types of low and high voltage equipment (requirement varies on location).
• Able to effectively problem solve.
• Basic computer skills for data entry, looking up information, and/or creating reports.
• Able to communicate oral and written communication skills; follow directions—written direction, oral direction, reading work orders and/or specs as assigned; work in a team environment and communicate with team, various departments, and/or customers as business needs dictate.
• Customer focused—able to meet deadlines, work on multiple projects, and produce a quality work product.
• For positions that utilize a company vehicle, will be required to have a valid driver’s license; CDL license a plus for the transformer services division.

• High school diploma/GED and a minimum of 5 years of experience in a related field.
• Knowledge of various safety standards such as OSHA and any state safety standards.
• Knowledge of industry standards such as NETA, OSHA, IEEE and NFPA.
• Proven mechanical skills and/or experience with different types of low and high voltage equipment (requirement varies on location).
• Mentor and train field techs as directed.
• Help manage the on‑going schedule and travel planning to facilitate timely response to customers.
• Demonstrate a continual effort to improve operations, decrease turnaround times, streamline work…