Patient Advisor

Overview

Join our team as a day shift, part-time, Sport and Spine, Patient Advisor in Pocatello, .

Thrive in a People-First Environment and Make Healthcare Better

• Thrive: We empower our team with career growth opportunities, tuition assistance, and resources that support your wellness, education, and financial well-being.
• People-First: We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for.
• Make Healthcare Better: We use advanced technology to support our team and enhance patient care.

Portneuf Medical Center (PMC) is a nationally recognized healthcare leader with 205 beds, serving as the region s Level II Trauma Center and tertiary referral hospital, and is home to the Portneuf Heart and Vascular Institute, Portneuf Cancer Center, Portneuf Medical Group, and Portneuf Air Rescue. PMC has a Level III neonatal intensive care unit, an adult intensive care unit, nationally recognized orthopedic services, a full suite of cardiac care, Center of Excellence recognized surgeons, imaging, primary and specialty care.

• Responsible for managing the financial process for patients of the clinic.
• Verify insurance benefits, obtain pre-authorizations for services provided, submit appeals, and/or retro-authorizations.
• Advocates and assists patients regarding the billing process, insurance terminology, and co-pay and charity assistance.
• Researches billing and reimbursement practices for proper diagnosis coding, procedures, and treatment services.
• Works closely with the physicians, billing office, and HIM for accurate billing of patient services.

Job Requirements:

• High School Diploma or equivalent.
• Demonstrated experience with dealing with insurance payers, the pre-authorization and denial process.
• Writing/editing skills necessary to produce appropriate documentation and communications.

Preferred

Job Requirements:

• Two-year hospital and/or outpatient billing experience.