Human Resources Assistant

Job Description

The Human Resources Assistant provides administrative assistance and support in the implementation of human resources programs in such areas as processing payroll changes for all City employees, operating the HRMIS, preparing and completing reports, maintaining official personnel records and medical records, and explaining HR programs and procedures. The job serves as the first contact for the Human Resources Department, answering calls and greeting walk-in customers.

The job makes recommendations for and maintains the Work Study program for all departments, responds to mail, e-mail and telephone inquiries, and assists HR staff on special projects.

The job requires excellent communication and public contact skills, knowledge of and the ability to explain HR functions and policies, attention to accuracy and detail, and computer and related software skills. The job requires the ability to maintain a collaborative and cooperative working relationship with elected and appointed officials, other City employees, other organizations, and the general public.

The work is conducted in a general office environment with stable temperatures and a moderate level of noise.

• Generates, receives and processes all personnel actions; assists department directors with personnel actions to ensure timely consideration for pay increases, promotions, re-classifications, or other status issues; provides information to employees and the public regarding human resources programs, policies and procedures; reviews submitted action documentation for accuracy and enters data into HRMIS.
• Assists new employees with completion of orientation paperwork; examines for completion and accuracy; reviews; responds to employee questions with regard to eligibility and participation requirements; conducts driver's license checks and makes recommendations based on driving record.
• Maintains HR Suite by adding and activating employees, reviewing reports, entering timesheet information, makes corrections, reviews and compares information to conform to union contracts. Explains pay-related policies and Family Medical Leave Act.
• Creates and maintains human resource records; maintains files containing applications, resumes, certification documents, criminal history screening, and related materials; maintains and monitors status changes; adheres to regulations and completes I-9's and W-4's; completes other required reports for the City and State.
• Oversees the Work Study program including advertising, reporting new hires, requesting and monitoring funds and student hours, corresponding with city supervisors regarding the process of hiring a student, and supervises the Human Resources Work Study students.
• Assists with police and fire recruits by creating and maintaining "certified" list of eligible applicants per civil service rules and Police PAR rules. Assists in preparing and completing various surveys and reports as needed; processes employment verifications.
• Assists the public and employees on a day-to-day basis in the office or on the telephone and responds to questions and provides information regarding personnel practices, policies and procedures. Performs various office maintenance functions; monitors supplies, orders and restocks office supply inventory.
• Assists in resolving insurance issues and questions from employees and providers.
• Performs other duties as assigned. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this position at any time.

• Bachelor’s degree preferred; or
• Associate's degree with 3 years' office experience; or
• Five (5) years' office experience.

An equivalent combination of education and experience that provides the required skills, knowledge and abilities to successfully perform the essential functions of the position may be considered.

The requirements listed below are representative of the minimum knowledge, skill, and/or ability required for an individual to satisfactorily perform each essential duty satisfactorily and be successful in the position.

Knowledge of:

• Modern office principles and practices;
• Human resources functions and programs;
• Effective communication and customer service techniques;
• Operation of a personal computer and job-related software applications.

Skill and Ability to:

• Exercise initiative and judgment in providing information on HR…