More jobs:
TS-Cleared IT Helpdesk Specialist
Job in
Pocatello, Bannock County, Idaho, 83204, USA
Listed on 2026-02-19
Listing for:
Ecstech
Full Time
position Listed on 2026-02-19
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support, IT Consultant -
Customer Service/HelpDesk
HelpDesk/Support, Technical Support
Job Description & How to Apply Below
A technology services provider is seeking an IT Helpdesk Support Service Specialist in Pocatello, role involves delivering front-line support for a large user base and requires a Top Secret Clearance. Responsibilities include troubleshooting IT inquiries, maintaining resolution details for tickets, and providing customer service in a 24/7 operation. Ideal candidates will have strong interpersonal skills and ITSM knowledge. The company values flexibility due to shift work scheduling.
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