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TS-Cleared Help Desk Specialist - End-User IT Support

Job in Pocatello, Bannock County, Idaho, 83204, USA
Listing for: ECS
Full Time position
Listed on 2026-06-12
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support, IT Support, Systems Administrator
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
Position: TS-Cleared 24/7 Help Desk Specialist - End-User IT Support

ECS is seeking an IT Helpdesk Support Service Specialist in Pocatello,  provide front-line technical support for PC, server, and mainframe applications. You will serve as the primary contact for IT inquiries, troubleshoot issues, and ensure effective communication with end users.

The ideal candidate must have a Top‑Secret Clearance and the ability to work various shifts in a 24/7 operational environment. A background in ITSM and experience with JIRA are desired.

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