Call Center Outbound Business Account Representative

Employer Industry: Telecommunications

• Medical, dental, and vision plans start on your first day
• Life insurance coverage for self, spouse, and children
• Paid time off, including vacation, holidays, and personal/sick days
• 401(k) with 100% company match after one year of service, up to 5% of eligible compensation
• Opportunities for career advancement and growth within the organization
• Tuition reimbursement up to $5,250 in the first year

• Follow up with current customers to ensure satisfaction and upsell additional services
• Make outbound calls to potential business customers to present communication packages
• Provide high-level customer service by accurately entering customer data into the Sales Force system
• Utilize product knowledge to assist customers with inquiries and demonstrate the benefits of switching services
• Problem‑solve and find solutions to encourage customer commitment

• Minimum of three to six months of related experience and/or training
• Outbound telemarketing experience in a call center is preferred
• Strong ability to direct conversations and close sales
• Proactive approach to customer engagement
• Preferred educational qualification:
  Associate’s degree or higher

• Previous experience in a customer service or sales role
• Ability to demonstrate a strong understanding of telecommunications products and services
• Familiarity with CRM systems, particularly Sales Force
• Excellent communication and interpersonal skills
• Outgoing personality with a knack for building rapport with customers

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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top‑tier employer.