Relationship Banker - Ocean-Monmouth Market

Job Overview

Engage clients in the lobby to educate and assist with conducting transactions through self‑service resources such as mobile banking, online banking, or ATM.

• Accurately and efficiently process cash transactions for clients.
• Conduct deep conversations with clients to understand their financial priorities and connect them to appropriate solutions.
• Execute the bank's risk culture and strive for operational excellence.
• Build relationships with clients to meet their financial needs.
• Follow established processes and guidelines, adhering to all applicable laws and regulations.
• Grow business knowledge and network by partnering with experts in small business, lending, and investments.
• Manage financial center traffic, appointments, and outbound calls effectively.
• Drive the client experience and manage cash responsibilities.

• Enthusiastic, self‑starter with a strong work ethic and intense focus on results.
• Collaborate effectively, building and nurturing strong relationships.
• Passionate, committed, and driven to deliver an experience that improves clients' financial lives.
• Confident in identifying solutions for new and existing clients based on their needs.
• Communicate effectively and confidently, comfortable engaging all clients.
• Adaptable to new information and technology platforms.
• Confident in educating clients on simple banking transactions via self‑service technologies.
• Apply strong critical thinking and problem‑solving skills to meet client needs.
• Follow established processes and guidelines, adhering to all applicable laws and regulations.
• Efficiently manage time and capacity, focusing on results while acting in clients' best interest.
• Available for weekends and extended hours; may be scheduled at any financial center within a reasonable distance.

• Experience in financial services with knowledge of industry products and solutions.
• One year of successful sales experience in a salary‑plus‑incentive environment with individual sales goals.
• Six months of cash handling experience.
• Bachelor's Degree or business‑related associate’s degree (e.g., business management, business administration, finance).

• Adaptability
• Business Acumen
• Customer and Client Focus
• Oral Communications Problem Solving
• Account Management
• Client Experience
• Branding
• Client Management
• Client Solutions
• Advisory
• Relationship Building
• Business Development
• Pipeline Management
• Prospecting
• Referral Identification
• Referral Management

Minimum education requirement:
High School Diploma, GED, or equivalent secondary school education.

Shift: 1st shift (United States). Hours per week: 40.

Hourly pay range: $25.00 – $26.77, based on experience, education, and skill set. Base salary only; no incentive eligibility.

This role is benefits eligible. You will receive industry‑leading benefits, paid time off, and other employee support resources.

Reference: Pay Transparency details –

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