Part Time Teller

About The Role

Do you enjoy customer service? Then come join the amazing team at Glacier Bank in Polson, Montana. Pay range $18.20 - $23.91 per hour, DOE. Ask us about job progressions, incentive pay, Saturday pay, PTO pay, merit increases, annual bonuses, and many other perks!

• Processes deposits, withdrawals, cashes checks (customer & non-customer), buys & sells cash, change orders, cash advances, loan payments, cashier's checks, GL credit/debit, advice of credit/debits, Canadian exchanges, telephone transfers
• Prints statements and cashes savings bonds
• Properly fills out fraud & non-fraud debit card disputes and ATM disputes
• Successfully uses Haberfeld brochure to select the right account type for customers
• Knows how to use and clean branch capture machine
• Knows how to use currency counter, coin counter, MICR printer (to print counter checks), teller cash dispenser, and teller cash recycler (if applicable)
• Knows how to use and find information in Silverlake, Vertex, Net Teller, and Passport
• Knows where all logs can be found in the branch and what each log is used for
• Knows and understands regulations: D, DD, E, CC, OFAC, Privacy, CIP, and BSA
• Knowledge of the personal and business account types, online banking, bill pay, and mobile check deposit
• Knows proper process and what is needed to let a customer into a safe deposit box
• Acknowledges customers right away and demonstrates appropriate conversation while helping customers on the phone and in person
• Demonstrates proper cash handling skills and keeps cash drawer and teller work area neat and organized
• Knows and maintains cash drawer limit
• Demonstrates and understands importance of clean desk policy, customer confidentiality, and locking workstation
• Knows when dual control is necessary and demonstrates dual control appropriately from start to finish
• Knows proper process for working with a dormant/escheat account
• Knows how to properly /verify customers
• Reads account and customer alert messages every time and understands the importance of doing so

• Service quality – embrace service pledge and provide extraordinary and consistent service to all internal and external customers; listen to and ask about customer needs
• Participates in required training, staff meetings, and lobby displays
• Participates in community service and bank-sponsored activities that support Glacier Bank’s mission and values
• Provides superior internal and external customer service, demonstrating self‑governance, courtesy, and respect toward all customers and colleagues
• Completes required bank training courses within assigned time frame
• Complies with all company policies, procedures, and applicable laws, including the Bank Secrecy Act, Patriot Act, and Office of Foreign Assets Control; completes online training courses with passing score by due date
• Represents Glacier Bank professionally, maintaining image, confidentiality, a positive “can‑do” attitude, flexibility, and adaptability to meet bank and customer needs
• Keeps work area tidy and maintains customer privacy
• Maintains regular and reliable attendance
• Performs additional duties as requested or assigned

• High degree of attention to detail and excellent organizational skill to perform in a fast‑paced environment
• Ability to prioritize and organize heavy workload, demonstrating effective time management
• Professional demeanor with courtesy, customer service, and tact in high‑pressure, deadline‑oriented environment
• Ability to work quickly and accurately, perform effectively under pressure, meet multiple competing deadlines, and make decisions based on regulations, company policy, knowledge, and experience
• Ability to work both independently and in a team environment
• Ability to understand and follow complex written and oral instructions
• Effective verbal and written communication skills
• Basic computer skill with knowledge of word processing, spreadsheets, ten‑key, and general computer applications
• Working knowledge of standard office equipment
• High school diploma or equivalent

• Moderate level of banking knowledge desired

Routinely perform work indoors in…