RN Primary Care Navigator | Polson Primary Care Clinic

Help us be the connection that keeps care moving forward! Our Mission:
Quality, compassionate care for all. Our Vision:
Reimagine health care through connection, service and innovation. Our Core Values:
Be Kind | Trust and Be Trusted | Work Together | Strive for Excellence.

Polson Primary Care, the position is vital for Transitional Care Management, Emergency Department follow-up, day-to-day coordination and clinic support, as well as Chronic Care Management services. Logan Health is looking for a resourceful and compassionate RN to join our team as a Primary Care Navigator! As an RN Primary Care Navigator, you will help patients—ranging from pediatrics to the elderly—connect with essential healthcare services.

Your role will focus on chronic disease management, patient education, care coordination, emergency department follow-up, and clinic support. You will be a crucial liaison between patients, families, and healthcare teams, ensuring smooth transitions and continuity of care.

Where this position is located:
This role will be located at our Polson, MT, Primary Care Clinic at 160 Heritage Way, Kalispell, MT.

• Enroll patients in the CCM Program and educate them on program benefits.
• Outreach to patients that may need care navigation services.
• Provide patient education on chronic disease management, medication adherence, and treatment plans.
• Coordinate care across multiple settings such as primary care, specialty services, inpatient and outpatient settings.
• Facilitate timely scheduling of appointments, referrals, diagnostic testing, and procedures.
• Assist patients in accessing resources for housing, care assistance, and placement services.
• Engage with primary care and specialty providers to facilitate communication and optimize patient outcomes.
• Track patient progress and provide follow up as needed to ensure effective care management.

• Strong phone and in-person communication skills
• Self-starter, organized, and detail-oriented with excellent follow-up skills.
• Team player who collaborates well across disciplines and works independently when needed.
• Caring and compassionate demeanor with a positive attitude and commitment to patient-centered care.
• Experienced RN with history of managing chronic conditions is highly preferred.

• No Weekends!
• No Holidays!
• Supportive & Collaborative Environment:
  Work with a dedicated team that values trust, teamwork, and excellence.
• Opportunities for Growth:
  Expand your skills in care coordination, chronic disease management, and patient advocacy.
• Competitive Compensation & Benefits:
  Affordable health benefits, generous matching 401(k), Fitness Center membership discount, Tuition Reimbursement Program, and employer paid life insurance!

• Current Montana RN license or a multi state compact license with authorization to practice nursing within the state of Montana; required.
• Bachelor’s Degree in Nursing preferred.
• RQI Provider (BLS) within 7 days of hire/transfer or before independent patient care, whichever comes first.
• Possess and maintain computer skills to include working knowledge of Word, Outlook, Excel, PowerPoint, Access and ability to learn other software as needed.
• Knowledge of electronic health records preferred.
• Must function with a high degree of autonomy, communication and interpersonal skill.
• Must understand the health care continuum and have the ability to solve complex problems.
• Demonstrated ability to work collaboratively with multidisciplinary medical home care teams.
• Knowledge of professional practice standards, regulatory requirements, and systems operations required.
• Nursing experience in a variety of care settings (Outpatient Clinic, SNF, Home Health, and Acute Care) preferred.
• Knowledge of…