Administrative Associate

Administrative Associate I

Keele College, Western University of Health Sciences – Human Resources Operations

Under the direction of the manager of Human Resources Operations, this position is responsible for providing general administrative office support with a variety of clerical activities and related tasks. Support activities include answering incoming calls, mail distribution, employment verifications, filing, and additional clerical duties. The position will handle highly confidential information professionally and requires a high level of customer service and focus.

• Working knowledge of human resource activities with an emphasis on employment processing.
• Proficiency in Microsoft Word, Excel, Outlook, and Internet applications.
• Knowledge of policies, procedures, and employee handbooks.

• Evaluating questions and inquiries and providing appropriate responses or referrals.
• Researching answers by reviewing policies, procedures, and employee handbooks.
• Excellent verbal and written communication skills, projecting a courteous, patient, helpful, and positive attitude when interacting with customers, staff, faculty, and management.
• Demonstrated skill in appropriately handling sensitive and confidential information.
• Excellent customer focus and service skills in a fast‑paced environment.

• Demonstrate a commitment to working in an organization that values and promotes humanism.
• Self‑starter with excellent organizational, time‑management, workload prioritization, and problem‑solving skills.

• Education: High School Diploma or equivalent certificate.
• Experience: 1 year of administrative experience and proficiency in Microsoft Word, Excel, Outlook, and Internet.

• Banner experience preferred.
• Familiarity with employment laws and regulations.
• Experience in Human Resources.

• Minimum: $17.00 hourly
• Maximum: $23.00 hourly

Posting Date: 02/09/2026 Closing Date: 02/09/2027

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