Admissions Operations Support Analyst

• Unit 9 - CSUEU
  - Technical Support Services 1

• Administrative 1

• Full Time 1

• On-site (work in-person at business location) 1

Job no: 561290 Work type: Staff Location: Pomona Categories: Unit 9 - CSUEU
- Technical Support Services, Administrative, Probationary, Full Time, On-site (work in-person at business location)

Type of Appointment:
Job Classification: Admin Analyst/Specialist NE Anticipated Hiring Range:
Work Schedule: M-F, 8am - 5 pm THE DEPARTMENT: The Office of Admissions is an organizational unit of the Division of Enrollment Management, which strives for excellence through a student-centered philosophy. The division has adopted a set of values that every Enrollment Management staff member is responsible for promoting. In addition to a student-centered philosophy, these values are: integrity, interconnectedness, passion, quality, and richness of diversity.

In performing the duties assigned to this position, all staff members are expected to consistently demonstrate attitudes and behaviors that are in keeping with these divisional values. The Office of Admissions is responsible for the admission activities for international and out-of-state prospective undergraduate and graduate students as well as the admission activities for all undergraduate and graduate students, in addition to transfer credit for new entering transfer students.

The Office is meeting the goals of the University by promoting the image of the University, its programs and uniqueness both domestically and internationally. The Office is also charged with assisting with the setting and meeting of the enrollment goals of the University via strategically reviewing trends, needs and capacity issues; planning with Deans and senior management; developing relationships with the campus and external communities;

providing timely, accurate and comprehensive services to students and the campus throughout the recruitment, admission and enrollment processes. The Office is responsible for compliance with federal, state, CSU system and University requirements and the timely and accurate dissemination of information to students, parents, campus constituents, the CSU Chancellor's Office, and the external community. Application processing, eligibility determination, counseling, reporting and enrollment planning are primary functions of this office.

The Office of Admissions is housed within the Division of Enrollment Management and reports to the Vice President for Enrollment Management. The Office plays a leadership role in enrollment management and planning, in conjunction with other campus constituents.

ADMISSIONS OPERATIONS & TECHNICAL SUPPORT

• A thorough understanding of freshman, transfer, and graduate admission requirements, including GPA and unit calculations, A-G subject areas, and Golden Four Coursework, test scores, and transcript requirements.
• Provides comprehensive operational assistance for undergraduate and graduate admissions, including, but not limited to, coordinating applicant review workflows, monitoring application progress, identifying outstanding or incomplete items, resolving processing issues, and ensuring applications are processed accurately and timely in accordance with CSU, university, and applicable program admissions policies and procedures.
• Coordinates the preparation of applications for admission decisions, including, but not limited to, reviewing applicant eligibility and application information, identifying complex, exceptional, or non-routine cases, researching discrepancies, and facilitating manual review and evaluation processes as needed to ensure accurate and timely admission decisions.
• Maintains the accuracy, completeness, and integrity of applicant and admissions records, including, but not limited to, updating and correcting applicant data, researching and resolving record discrepancies, performing data cleanup and reconciliation, and utilizing People Soft, queries, reports, and other admissions systems to monitor records and identify data or processing issues requiring corrective action.
• Performs and coordinates admissions processing for specialized applicant populations and unique admission scenarios, including, but not limited to, Dual Enrollment, Young Scholars, and other special programs.
• Responsibilities include reviewing applicant information, manually creating applications and associated records, resolving application and processing issues, and ensuring applicable CSU, university, and program requirements are appropriately applied.
• Performs specialized admissions processing, data review, and reconciliation activities, including, but not limited to, Associate Degree for Transfer (ADT) cleanup, ERS processing, transfer pathways, and related admissions functions. Reviews and validates applicant and academic data, researches discrepancies, identifies processing issues, and takes appropriate corrective action in accordance with established policies and…