Assistant Dean of Student Success

As you take your first step onto a Western University of Health Sciences campus, each path, each person, each structure comes with a transformative story. WesternU is more than the practice of medicine. We are defined by character and culture.

At WesternU, you will discover humanism at the heart of every interaction: a warm welcome, a sincere smile, a positive word, a kind deed, a thoughtful gesture. You will see students work together on case studies; a parade of pets in campus parks; student clubs offering opportunities for career growth and community involvement; and faculty, staff and students designing their future and the future of Western

U. We display a collaborative mindset in how we operate, educate, and serve others.

Although, geographically, we are two campuses - as humanists, we are one: to enhance and extend the quality of life in our communities and achieve excellence in everything we do. We attract diverse, professional faculty, staff and students that thrive in an environment of humanistic health care education. Join our team of faculty and staff and make a difference.

Position Title

Position Title Assistant Dean of Student Success

Position Control Number

Position Control Number 999297

Type of Position

Type of Position Administration

Position Status

Position Status Full-time

Department

Department 2001-College of Optometry

Campus

Campus Western University Campus-Pomona, CA

Position Location

Position Location California

Job Summary

Under the general direction of the Associate Dean of Student Life and Success, the Assistant Dean of Student Success provides leadership for the College of Optometry’s academic success, student intervention, retention, and professional readiness initiatives. Reporting to the Associate Dean of Student Life & Success, the Assistant Dean coordinates proactive, student-centered systems that help students navigate academic challenges, connect with appropriate resources, strengthen their sense of belonging, and progress successfully toward graduation and licensure.

The position leads academic counseling and coaching, early-alert and case management processes, faculty advising and mentoring initiatives, student leadership development, and coordinated support for students experiencing academic, personal, or psychosocial challenges.

Knowledge,

Skills and Abilities

Individuals must possess these knowledge, skills and abilities or be able to explain and demonstrate that the individual can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.

• Thorough knowledge of student success practices, academic advising, retention strategies, early-alert systems, case management, and student development principles.
• Ability to establish trusting, professional relationships with students while maintaining appropriate boundaries, confidentiality, and sound judgment.
• Ability to respond calmly and appropriately to sensitive or urgent student concerns and coordinate referrals to qualified professionals and institutional resources.
• Strong consultation and collaboration skills for working effectively with faculty, administrators, staff, students, and external constituents.
• Excellent verbal and written communication skills, including the ability to communicate difficult or sensitive information with clarity, empathy, and professionalism.
• Demonstrated ability to design, implement, assess, and continuously improve programs using qualitative and quantitative data.
• Working knowledge of student privacy requirements, institutional policies, and professional standards relevant to student records and support services.
• Strong organizational, project management, and problem-solving skills with the ability to manage multiple priorities in a fast-paced environment.
• Proficiency with Microsoft Office, student information systems, learning management systems, customer relationship management systems, and data-tracking/reporting tools.
• Demonstrate a commitment to working in an organization that values and promotes humanism

• Education:
  
  Master’s degree in higher education, student affairs, counseling, education, health professions education, psychology, public health, or a closely related field from an accredited institution.
• Experience:
  • Minimum of 5 years of progressively responsible experience in higher education, student affairs, academic advising, student success, or a related student-support environment.
  • Demonstrated experience working with…