SC Operations Specialist 2nd Shift

SC Operations Specialist Full Time 2nd Shift

Location: Pomona, CA

Schedule: 10:00am-6:30pm Sunday; 3:00pm-11:30pm Monday-Thursday

Job Objective: Staples is a business-to‑business company that relies on a dedicated supply‑chain team to deliver state‑of‑the‑art products and services. By pairing innovative technology with dynamic employees, we create smarter, more efficient ways to meet customers’ needs faster in a fun and safe environment.

• Run reports in systems such as WMS, Sunbeam, or other WMS or labor reporting systems.
• Assist department leader in managing workflow as needed.
• Provide required information to supervisors and managers to meet reporting and metric requirements.
• Assist with communicating information to departmental teams.
• Analyze data and develop recommendations for action or improvement.
• Maintain systems as required due to upgrades or business changes.
• Ensure compliance with systems and SOPS and audit activity to ensure compliance.
• Coordinate and communicate any major changes or enhancements to systems.
• Work closely with clerical support, supervisors, and managers at the location and those providing central administration and/or services.
• Interact with customer service to expedite and manage high‑touch customer requests, research complaints, and resolve issues.
• Provide support and backup for operations specialist role in other departments as needed.
• Provide support and backup in various warehouse functional areas as needed.
• Direct associate concerns to department leader.

• Significant above‑average math skills.
• Perceptible verbal, written and communication skills with a focus on detail orientation.
• Knowledge of Staples product flow and the interdependencies between departments.
• Ability to help supervisors lead and coordinate effective work operations using data and information to improve processes.
• Ability to work as a team member by interacting and communicating with fellow associates in a cooperative and effective manner.

Basic Qualifications:

• 1+ years of basic Microsoft Excel computer skills.
• 1+ years of basic knowledge (depending on location) of EXE/PKMS/WMS, Galaxy AS/400 system, Sunbeam, BRIO, Cubiscan dimension calculation equipment, AMS software for Cubiscan.
• Certification in Material Handling equipment or willingness to learn.

Preferred Qualifications:

• Microsoft Access experience preferred.
• Knowledge of MS Teams environment preferred, including Power BI.

• Competitive pay.
• Inclusive culture with associate‑led Business Resource Groups.
• Full‑time benefits: 112 Hours of PTO and holiday schedule (7 observed paid holidays + 1 floating holiday).
• Online and retail discounts, company match 401(k), physical and mental health wellness programs, and more perks and benefits.

Salary Range: $55,000.00 – $59,987.20 (subject to candidate experience, skill set, education, geography and internal equity). Some roles may be eligible for overtime pay in accordance with federal and state requirements.

Seniority Level: Entry level

Employment Type: Full‑time

Job Function: Management and Manufacturing (Retail Office Equipment)