Crew Management Supervisor

Crew Management Supervisor (Fixed Term)

At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, 80,000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars. Could you be the full-time Crew Management Supervisor in Pomona, CA we're looking for?

This is a fixed term (6-month) contract with the potential to extend depending on the business needs.

Your future role

Take on a new challenge and apply your organizational and leadership expertise in a dynamic and fast-paced environment. You'll work alongside a collaborative and safety-conscious team of professionals. You'll play a key role in ensuring the efficient and safe scheduling of train crew operations. Day-to-day, you'll work closely with teams across the business, including dispatchers, train masters, and other departments, to coordinate crew assignments, maintain compliance with regulations, and manage crew availability.

You'll also handle emergency crew calls, oversee crew changes, and ensure a seamless operation of the rail system. You'll specifically take care of scheduling and notifying train crews of their assignments, but also maintaining accurate records and addressing customer complaints to ensure the highest level of service quality.

We'll look to you for:

• Assisting in the scheduling of train assignments
• Notifying train crews of their assignments in a timely manner
• Maintaining accurate records of crew assignments, hours worked, and availability
• Coordinating with dispatchers, train masters, and other departments to ensure smooth operations
• Monitoring crew availability and managing crew changes as needed
• Ensuring compliance with labor agreements, safety regulations, and company policies
• Handling emergency crew calls and reassignments as necessary
• Providing excellent customer service to crew members and other stakeholders
• Assisting in the preparation of reports and documentation related to crew scheduling
• Coordinating vehicle transportation for crew assignments as required
• Investigating and addressing customer complaints

All about you

We value passion and attitude over experience. That's why we don't expect you to have every single skill. Instead, we've listed some that we think will help you succeed and grow in this role:

Degree in Transportation, Business, or a related field, or equivalent work experience

Previous experience in crew management or scheduling (preferred)

Experience or understanding of supervisory roles within an FRA-regulated railroad environment

Knowledge of FRA regulations on operating rules, GCOR, timetable, and special instructions

Familiarity with the physical layout and operation of the Authority's rail system

Strong people and management skills to ensure professional interaction with the operations team

Things you'll enjoy

Join us on a life-long transformative journey – the rail industry is here to stay, so you can grow and develop new skills and experiences throughout your career. You'll also:

Enjoy stability, challenges, and a long-term career free from boring daily routines

Work with a dedicated team to optimize train operations and ensure safety compliance

Collaborate with transverse teams and helpful colleagues

Contribute to innovative projects

Utilize our safety-focused working environment

Steer your career in whatever direction you choose across functions and countries

Benefit from our investment in your development, through award-winning learning

Progress towards leadership or advanced operational roles

Benefit from a fair and dynamic reward package that recognises your performance and potential, plus comprehensive and competitive social coverage (life, medical, pension)

Pay Range $90,000 to $105,000 depending on experience/qualifications. This position is eligible for Railroad Retirement.

Important to note

As a global business, we're an equal-opportunity employer that celebrates diversity across the 63 countries we operate in. We're committed to creating an inclusive workplace for everyone.