Area Specialist
Listed on 2026-08-22
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Retail
Office Administrator/ Coordinator, Customer Service Rep
Ingersoll Rand is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.
The total pay range for this role, including incentive opportunities, is Min - 60,000 - Max - 85,000 . The pay range takes into account a wide range of factors that include a candidate’s skills; experience and training; licensure and certifications; and geographic location. Hired applicant will be eligible to receive (discretionary/nondiscretionary) annual bonuses and incentive compensation.
Job Title:Area Specialist
Location:Pomona, CA
About UsIngersoll Rand thrives on a culture of innovation and a sense of ownership, committed to enhancing the lives of our employees, customers, and the planet. With over 80 renowned brands, our customers rely on our products and services to deliver high-quality flow creation and industrial solutions designed to perform in the most complex and harsh conditions. Additionally, our unwavering commitment to ownership has enabled our employees to cultivate strong customer relationships, driving them to solve the industry’s most difficult problems.
JobOverview
Ingersoll Rand’s Compression Systems & Services Pomona, CA Customer Center is hiring an Area Specialist to join their team. The Area Specialist position provides a vareity of administrative support for 3 Customer Center locations in California and Arizona. The Area Specialist is responsible for supporting cash flow activities, employee health & safety, policy compliance, and facility oversight. Additionally, the Area Specialist will provide administrative assistance with HR and Finance related activities in the customer centers.
The Area Specialist will report to Area Operations Manager, but assigned responsibilities may support objectives in the Sales, Service, or Operations areas of the office.
- Coordinate resolution of disputed customer invoices, process portal invoices, manage credit memos, reconcile cash & credit card transactions, andassistwith credit worthiness decisions.
- Organize new customer and/or new vendor account set-up and manage customer account changes.
Ensure compliance with Goods Received Not Invoiced (GRNI). - Manage indirect purchasing to ensure Customer Centers are properly resourced (facility services, office equipment, and office & safety supplies).
- Manage phones, process incoming and outgoing mail, and handle all office filing.
- Completing customer/contractor forms/questionnaires and requesting certificate of insurance.
- Manage trainingcalendarandemployee engagement events,includingorderingcateringand supplies.
- Collaborate with local Service Supervisor to coordinate facility maintenance, andensureemploymentlawand EHS regulatory compliance.
- Work with Finance to manage data for reporting and decision-making.
- High school diploma or GED required.
- Financial acumen, problem solving,and data analytics skillsrequiredfor success.
- Excellent relationship-building and interpersonal skills, including verbal and written communication skills.
- Honest, self-motivated and team oriented.
- Able to work within a team environment and independently.
- Ability to assess customer needs, analyze and interpret data, perform basic equipment performance calculations, and to recommend technical solutions
- Must have excellent prioritization and time management skills
- High school diploma or GED required.
- Financial acumen, problem solving,and data analytics skillsrequiredfor success.
- Excellent relationship-building and interpersonal skills, including verbal and written communication skills.
- Honest, self-motivated and team oriented.
- Able to work within a team environment and independently.
- Ability to assess customer needs, analyze and interpret data, perform basic equipment…
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