Disability Resource Center Access Specialist
Listed on 2026-08-04
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Social Work
Human Services/ Social Work, Community Support Services
Type of Appointment:
Full Time, Probationary
Job Classification:
Student Services Professional IV
Anticipated Hiring Range: $6,320 per month
Work Schedule:
Monday
- Friday 8 am-5 pm
Cal Poly Pomona is committed to ensuring equality in educational opportunity and meaningful access for all students. As a part of the Student Health and Wellbeing Cluster within the Division of Student Affairs, the Disability Resource Center (DRC) supports this commitment by providing services and resources intended to facilitate equal access for students with documented disabilities. DRC serves as the campus office to verify eligibility for services and to determine reasonable and appropriate accommodations and services.
DRC's approach to providing services for students with disabilities is interactive and highly individualized.
DRC Intake Accommodative Services:
- Determines eligibility and effective accommodations for students with disabilities in compliance with CSU policy, the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, and other applicable federal and state civil rights legislation. This involves: (a) Ensuring timely review and processing of student applications; (b) Reviewing disability documentation and conducting intake interviews and assessments to identify persisting & challenges with adaptive behaviors, disability awareness and disclosure, and using support systems;
(c) Determining which accommodations will be necessary in the university environment (residence hall, classroom, transportation, etc.); and (d) Keeping accurate and thorough records to document basis for eligibility in accordance with the ethics and laws protecting student confidentiality. - Tracks and monitors students who are identified as having more serious needs based on severity of disability, academic jeopardy, history of behavioral problems, etc).
- Ensures accommodations are efficiently and effectively provided, including consultation and coordination with both the student and the appropriate course instructor/Department Chair/College Dean to identify academic accommodations that are educationally feasible and do not change the essential elements of a course activity, curriculum/program, or policy.
- Participates in the development and facilitation of new programs (e.g., workshops, new student orientations, etc.) to enhance DRC support services for ORC students.
- Assists in the development of innovative approaches utilizing available resources to meet the needs of DRC students, emphasizing independence, wellness, and full participation in the learning process.
- Documentation & Reporting Assists in collection of assessment data, preparing reports and presentation on DRC trends.
- Assists in assessing outcomes and develop strategies for improved services, programs, and communication for both the Disability Resource Center. Maintains confidential student records and tracks student progress in AIM and other required databases.
- Conducts regular and comprehensive assessments of the quality and effectiveness of interactions with students.
- Provides robust documentation of interactions, interventions, and programming via available tools.
- Summarizes all information in annual reports and provides data-informed recommendations for improvements.
Integrated Care & Linkage:
- Assesses student needs based on presenting concerns from the referring party or the students themselves; formulates an appropriate course of action that addresses, minimizes, or otherwise resolves the presenting concern.
- Assists students with disabilities in accessing resources that will help improve self-advocacy, decision-making, and social interaction skills needed to personally resolve issues and to achieve maximum integration and academic success at the institution.
- Assists referred students in making use of University and/or community support services and benefits such as Cal Fresh, Clothes Closet, Emergency Housing, local mental health/counseling services, and medical services. Consults regularly with various departments such as Counseling and Psychological Services, Student Health and Wellness Services, Dean of Students, University and Foundation Housing, and University PD.
- Identifies and catalogues networks of on and off-campus services to assist students in overcoming challenges jeopardizing their ability to persist in college, including disability testing resources.
- Work closely with DRC Counseling team to identify at risk and students of concern. Determine appropriate referrals and resources.
- Other duties as assigned.
- Bachelor's Degree
- Equivalent to graduation from a four-year college or university in a related field plus upper division or graduate course work in counseling techniques, interviewing and conflict resolution where such are job related. or - Possession of these knowledge and abilities is typically demonstrated through the equivalent to four years of progressively responsible professional student services work…
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