ERSEA Specialist

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Full Time Pomona, CA, US

3 days ago Requisition

Salary Range: $18.33 To $23.67 Hourly

Processes pre-enrollment applications, including eligibility determination, for the Early Head Start program. The ERSEA Specialist compiles and runs reports, surveys, and other program documentation.

• Supports and promotes the mission of the Agency:
  
  Foothill Family empowers children and families on their journey to achieve personal success.
• Processes pre-enrollment paperwork with new or walk-in clients; processes referrals, verifies program eligibility, collaborates with referral sources and childcare subsidy programs.
• Links waitlisted applicants with appropriate childcare subsidy agencies and support families to acquire childcare subsidies before enrollment.
• Conducts phone and in-person interviews with clients to determine program eligibility, including but not limited to, parent enrollment orientations at all EHS and Partnership sites
• Secures information such as medical, psychological, and social factors contributing to client's situation to determine selection criteria points using program guidelines.
• Provide educational materials on health requirements including immunization schedule to applicants and provide resources and linkage for children to be up to date on the health requirements before enrollment.
• Provides clients with community resources based on client needs disclosed in the interview process.
• Uses judgment to determine when to consult with supervisor and/or Content Area Experts (e.g, Mental Health) about any clients who may have high needs.
• Follows up with waitlisted applicants to update status, especially concerning subsidies.
• Provides support and information to child care partners throughout the contractual relationship including but not limited to enrollment, teacher-child ratio, and subsidy related information.
• Works as a team and engages in on-going and consistent communication with other staff.
• Assists with collecting and monitoring Community Care Partnership (CCP) daily attendance. Maintains pending call lists, waitlists and other reports as needed.
• Enters and updates client data into the program database.
• Compiles and runs reports, surveys, and other program documentation.
• Participates in Community Outreach events and program recruitment.
• Assists in translating for clients receiving services as needed.
• Types memos, letters, and other program correspondence.
• Translates written material into appropriate languages for our clients.
• Effectively represents the Agency in interactions with partners, parents and other clientele.
• Provides care or services to minors or comes into contact with minors as part of their job duties.
• Provides services relating to the administration of public funds or benefits, including eligibility for public funds or public benefits.
• Travels between Foothill Family sites for training, meetings, and other in-person interactions.
• Attends in-person meetings and events at various locations within the Los Angeles County and surrounding areas.
• Displays sensitivity to the service population’s cultural and socioeconomics characteristics.
• Performs work in a safe manner at all times and ensures that other individuals do not put themselves or others at risk.
• Follows all policies, procedures and legal mandates related to HIPAA and maintenance of client files.
• Ensures performance and behaviors support the Agency’s performance quality improvement (PQI) goals and objectives.
• Reports to work on time and maintains reliable and regular attendance.
• Performs other duties as assigned.