Impound Clerk

Location: Emerald Towing

Guardian Fleet Services is looking for an Impound Clerk to monitor, track, and complete paperwork for the release of impounded vehicles, assist and follow up with the paperwork and administrative tasks as needed.

• Track all impounded vehicles daily by maintaining a master list.
• Verify VIN numbers.
• Contact impound locations for details regarding the impounded vehicle, including details and terms for the vehicle's release.
• Prepare, scan and send all documentation required to the appropriate agent for the release and retrieval of impounded vehicles.
• Obtain impound updates and note details in the account management system.
• Answer phones, filing, and other clerical duties.
• Other duties as assigned.

• Reliable, strong customer service and professional demeanor
• Ability to answer multiple phone calls in a busy setting.
• Ability to communicate, read and write in English.
• Works well under pressure.
• Acceptable background check and drug screening.

The job requires sitting, lifting, crawling, pulling, constant use of hands, significant bending and reaching. Ability to lift and pull at least 15 lbs. Good hearing and vision are required.