Service Advisor

Champion Porsche has an immediate opening for an experienced Service Advisor
, who is energetic, has a positive attitude and who has the desire to provide the highest degree of customer service and integrity.

2+ Years’ experience required as a Service Advisor with a high line automotive brand.

• Promote the sales of parts and labor
• Identify and understand the customer's service needs
• Document the service needs, repair information, and vehicle condition upon arrival by completing walk around inspection in the service drive.
• Ensure the repair order is accurate and complete
• Administer new and used vehicle warranty repairs in accordance with warranty specifications.
• Inspect the vehicle to make sure it is ready for return to the customer
• Maintain customer follow-up system according to guidelines
• Ensure service level provided to the customer is worthy of achieving CSI scores of 96.0 or better
• Good communication skills with customers in person, on the telephone and via email.
• Verify all authorized work completed and quality check
• Receive accurate estimate and parts availability from technician
• Keep informed and current with all service-related factory communications

• Full-time
• 401(k) matching
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

• 8 hour shift