Guest Relations Lead Maitre D

We’re looking for a polished, guest-facing personality who enjoys working the room and setting the tone for the dining experience. This is a highly visible role focused on greeting guests, managing seating flow, and supporting the floor during service. It’s ideal for someone who thrives on interaction, hospitality, and energy — not a desk-based position.

What you’ll be doing

• Welcoming guests and managing the flow at the door
• Coordinating seating and waitlist timing with the floor team
• Supporting service during busy periods to maintain smooth operations
• Handling guest needs and service recovery professionally
• Creating a warm, engaging first impression for every guest
• Communicating with managers and staff to keep service moving

What you bring to the table

• Previous restaurant host, captain, guest relations, or similar experience
• Confidence interacting with guests and reading the room
• Calm presence in a fast-paced environment
• Strong communication and teamwork skills
• Professional appearance and positive attitude
• Flexibility to work evenings, weekends, and holidays

If you enjoy being part of the heartbeat of a restaurant and creating memorable guest experiences, we’d love to hear from you.