Logistics Customer Service Representative

Job Location:

Coral Springs, FL

Job Function:

Customer Service

Business:

Astra Supply Chain, LLC

Experience:

4

Job Requirements

* Provide excellent customer service

* Provide sales support, pricing, rate quotations, and rate filing

* Utilize our system to track, trace, follow up, release cargo, and deliver shipments

* Review shipping documents, and client billing for consistency and accuracy

* Ensure clients/customers receive documents promptly and on time

* Follow up with clients/customers with updated shipment information and availability

* Knowledge of FCL/LCL, import, export, ocean and air shipments helpful

* Work with customs brokerage to ensure entry/clearance of shipments

* Work well in team environment and within global offices network

Strengths

Attention to detail, excellent organization, ability to work quickly and accurately under pressure, take initiative with pro-active approach to problem solving, and have the ability to work well in a team environment.

Experience

* Domestic Shipping: 3+ years

* Domestic Logistics: 3+ years

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