Front Desk Ambassador

Join John Knox Village of Florida as a Front Desk Ambassador and be the face of our customer‑centric home health care service. This role offers the unique opportunity to interact with residents and their families daily, ensuring they feel welcomed and valued. You will be at the forefront of innovative practices, using problem‑solving skills to enhance the experience of those we serve.

This is more than just a job; it's a chance to embody our core values of empathy, integrity, and safety while contributing to a culture of excellence.

Your role is vital in creating a high‑performance environment that prioritizes trust and engagement. Contribute to meaningful change and make a real impact in the lives of our residents.

John Knox Village is a not‑for‑profit Life Care Retirement Community offering a full range of independent living, assisted living and skilled nursing care options for more than 1,000 senior residents on our 70‑acre campus, located in Pompano Beach, convenient to major highways and transportation options.

As a Front Desk Ambassador at John Knox Village of Florida, you will have the rewarding opportunity to work closely with our wonderful residents and guests, creating a welcoming atmosphere from the moment they enter our facility. Your responsibilities will include answering phones promptly and professionally, sorting mail with attention to detail, and managing deliveries to ensure everything runs smoothly. By providing exceptional customer service, you will play a key role in fostering positive relationships and enhancing the overall experience for everyone in our vibrant community.

Your dedication to helping others will shine as you navigate daily tasks with a friendly and approachable demeanor.

To succeed as a Front Desk Ambassador at John Knox Village of Florida, you need a blend of strong interpersonal and organizational skills. Excellent communication is essential, as you will be the first point of contact for residents and guests. Your ability to listen empathetically and respond to inquiries will ensure a high level of customer satisfaction.

Strong multitasking skills are necessary to manage phone calls, sort mail, and handle deliveries efficiently without compromising service quality. Attention to detail is crucial for accurately processing information and maintaining a seamless operation. A friendly and positive attitude will help create a welcoming environment, fostering trust and engagement with our community.

Finally, being adaptable and responsive to changing situations will enable you to solve problems effectively and contribute to our culture of excellence.

If this sounds like the right job for you, don't wait—apply today to join our team. We look forward to hearing from you!

John Knox Village is proud to be a SAFE PLACE TO WORK!

Come work at a Great Place to Work®, as well as a Beacon and Pinnacle Lifestyle Award winning organization that puts the health of our residents and employees first.

John Knox Village is a Drug‑free and Tobacco‑Free workplace. EOE