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Customer Service Representative
Job in
Pompano Beach, Broward County, Florida, 33064, USA
Listed on 2026-06-20
Listing for:
Taylor Corporation
Full Time
position Listed on 2026-06-20
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Bilingual
Job Description & How to Apply Below
Provide prompt and professional assistance to clients regarding new and existing orders via phone, chat, email, and Zendesk;
Manage customer inquiries and service requests from first contact through successful resolution;
Accurately enter and process orders and support requests in accordance with established order-entry procedures and service protocols;
Identify customer needs and provide guidance or recommendations that support successful outcomes and issue resolution;
Research, document, and follow up on customer concerns that require additional investigation or coordination
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