Customer Service Admin Support - Concierge

Overview

Customer Service Admin Support - Concierge

We are seeking a professional Customer Service Representative with patience, accountability, and a genuine passion for providing a quality customer experience. You also enjoy looking for sales opportunities. The CSR is responsible for developing the relationships between our customers, service technicians, and operations. Looking for problem solvers, who enjoy working independently and as a part of a team and are looking to start a career path!

• You will be providing excellent customer service to a network of customers for the world’s largest family owned pest control company.
• You are the heartbeat of the branch!
• Your job will involve making outgoing phone calls.
• Scheduling existing customers and providing insights on pest activity in their area.
• Answering emails and responding to chat requests.
• You will also be processing deposits.
• Other responsibilities will include backing up your co-workers when needed for soft collections, routing and data entry.

• You need previous experience working with customers, good typing skills.
• You are a true professional who is committed to working full time.
• Your excellent communication, organization, and problem-solving skills are crucial within our fast-paced service industry business.
• Have an engaging personality and love educating our customers.
• We will give you all the training you need to be a success!

Excellent compensation, paid training, medical/dental/vision, 401k, PTO and more!