Asistente Bilingüe de Atención al Cliente y Introducción de Datos

Benefits

• Free uniforms
• Paid time off
• Profit sharing
• Training & development
• 401(k)
• Health insurance

SHIMMY CORP is looking for a motivated and detail‑oriented Bilingual Customer Service & Data Entry Associate who must be bilingual in English and Spanish to join our growing team in Pompano Beach, FL! This is a fantastic opportunity to bring your communication skills and precision to a dynamic company where your bilingual Spanish/English abilities will make a real impact every day.

The ideal candidate will have experience in front desk support, customer service, office administration, or a busy retail or construction‑related environment.

As the first point of contact for our company, you will assist customers, vendors, contractors, and visitors while supporting daily office operations.

• Welcome customers, contractors, vendors, and visitors professionally and courteously.
• Answer, screen, and direct incoming calls using a multi‑line phone system.
• Provide excellent customer service in person, by phone, and through email.
• Assist customers with general questions and direct them to the appropriate department.
• Scan, upload, organize, and maintain electronic documents and files.
• Complete accurate data entry and general administrative tasks.
• Schedule appointments and assist with office coordination.
• Assist with invoices, orders, customer records, and basic office paperwork.
• Maintain a clean, organized, and professional front desk area.
• Support management and other departments as needed.
• Complete additional administrative duties as assigned.

• Minimum of one year of experience as a receptionist, administrative assistant, front desk, or customer service position.
• Must be Bilingual in English and Spanish.
• Passionate about customer service and comfortable interacting and communicating with customers.
• Experience answering and managing calls through a multi‑line phone system.
• Excellent verbal and written communication skills.
• Strong customer service and interpersonal skills.
• Proficiency in Microsoft Outlook, Word, and Excel.
• Strong organizational, multitasking, and time‑management skills.
• Excellent attention to detail and accuracy.
• Ability to work in a fast‑paced office and store environment.
• Professional appearance, dependable attendance, and a positive attitude.
• Ability to work full‑time, Monday through Friday.

• Familiarity with invoices, purchase orders, customer accounts, or order entry.
• Experience organizing and maintaining electronic and paper records.
• Experience working in a building material, hardware, construction supply, retail, or contractor supply environment. (Optional)

SHIMMY CORP is a forward‑thinking company based in Pompano Beach, FL, committed to delivering exceptional service and innovative solutions to our customers. Our team is built on a culture of collaboration, respect, and continuous growth — making SHIMMY CORP a place where talented people love to come to work. Join us and be part of a company that values your skills and invests in your success!