Assistant Production Manager-Am

Position: ASSISTANT PRODUCTION MANAGER-AM
GENERAL PURPOSE The Assistant Production Manager oversees performance, output, and safety during an assigned shift. This leadership role reports to the Production Manager and is critical in ensuring smooth, high-volume production in a clean, fast-paced environment. Crown Linen operates 365 days a year, so a flexible schedule including weekends and holidays is required.

DUTIES AND RESPONSIBILITIES Support the Production Manager in overseeing laundry operations across all departments (receiving, sorting, washing, folding, and distribution)
Support team leads and resolves workflow or personnel issues promptly

Ensure compliance with housekeeping, quality control, safety, and sanitation standards

Monitor and report on labor, productivity (PPOH), and cost metrics

Assist in preparing reports: daily KPIs, labor reports, operating logs, and customer feedback

Coordinate with Engineering to maintain and troubleshoot production equipment

Train, coach, and support staff on production methods and safety procedures

Participate in hiring, training, reviews, and disciplinary processes

Support emergency responses and customer issues as needed

Promote employee engagement, retention, and team development

Assist in maintaining OSHA compliance and regulatory training

Maintain expected PPOH (e.g., 130+)Support continuous improvement initiatives and implement process improvement initiatives using Lean or Six Sigma tools

Build a high-performing, safety-conscious, and accountable team environment

This position description is not intended to be an exhaustive list of all duties, responsibilities and qualifications associated with the job. An individual must be able to perform all the duties and responsibilities listed in a fully competent manner to be considered successful in the position. Reasonable accommodations may be made to enable individuals with disabilities to perform essential duties and responsibilities.

QUALIFICATIONS Bachelor’s degree in business, Operations, Logistics, or related field (or equivalent experience)5+ years of supervisory experience, preferably in laundry, manufacturing, logistics, commercial, warehouse or distribution operations

Strong understanding of production metrics (e.g. PPOH), cost control, and workflow optimization

Experience in high-volume, time-sensitive environments (e.g. logistics, 3PL, commercial laundry, or manufacturing)
Working knowledge of laundry equipment and washroom chemistry is a plus Proficient in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook)
Bilingual English/Spanish preferred

Strong organizational and multitasking skills

Strong interpersonal and communication skills; team-builder with a hands-on leadership style

Knowledge of OSHA and safety standards

Familiarity with Lean Manufacturing, Six Sigma, or other process improvement methodologies

Working knowledge of warehouse management systems (WMS) or production tracking tools lExperience working with industrial laundry or high-volume production equipment WORKING CONDITIONS AMOUNT OF TIME TYPICALLY SPENT ON ACTIVITY Inside work: protected from weather conditionsFREQUENTLYOCCASIONALLYRARELYNEVEROutside work: no effective protection from weatherFREQUENTLYOCCASIONALLYRARELYNEVERBoth inside and outside work: activities occur both inside and outside an office enclosureFREQUENTLYOCCASIONALLYRARELYNEVERExtreme cold: below 32 degrees for periods of more than 1 hour throughout the normal course of a dayFREQUENTLYOCCASIONALLYRARELYNEVERExtreme heat: above 100 degrees for periods of more than 1 hour throughout the normal course of a dayFREQUENTLYOCCASIONALLYRARELYNEVERNoise: employees must shout to be heard over ambient noise level (hearing protection required)
FREQUENTLYOCCASIONALLYRARELYNEVERVibration: exposure to oscillating movements of extremities or whole bodyFREQUENTLYOCCASIONALLYRARELYNEVERPotential hazards: moving parts, electricity, gas, scaffolding, chemicals, etc.

FREQUENTLYOCCASIONALLYRARELYNEVERTerminal viewing: extended viewing of screensFREQUENTLYOCCASIONALLYRARELYNEVERAtmospheric conditions (in non-confined spaces): fumes, odors, mists, gases, poor ventilation, etc.

FREQUENTLYOCCASIONALLYRARELYNEVEROils: air and/or skin exposure to oils and other cutting fluidsFREQUENTLYOCCASIONALLYRARELYNEVERRespirator: use of a respirator is requiredFREQUENTLYOCCASIONALLYRARELYNEVERPhysical stamina: due to emergency or work load demands, subject to extended work hours requiring stamina beyond normal demands or levelsFREQUENTLYOCCASIONALLYRARELYNEVERNone: employee is NOT substantially exposed to adverse environmental conditions (work occurs in typical office or administrative environment)
FREQUENTLYOCCASIONALLYRARELYNEVERACTIVITYFUNCTIONAMOUNT OF TIME TYPICALLY SPENT ON ACTIVITY Essential

Non-Essential Rarely Occasionally Frequently Standing  (on a hard surface)
XXWalkingXXTalkingXXHearingXXSeeingXXPushing up to 50 lbs.

XXPulling up to 50 lbs.

XXLifting or carrying up to 50 lbs.

XXMoving (continuous motion)
XX Reasoning or solving problemsXXReadingXXWritingXXPerforming…