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Branch Operations Coordinator-Broward North District-FL

Job in Pompano Beach, Broward County, Florida, 33065, USA
Listing for: Wells Fargo
Full Time position
Listed on 2026-05-24
Job specializations:
  • Entertainment & Gaming
    Customer Service Rep
Job Description & How to Apply Below
Posting

Location:

Coral Springs North - 3201 N. University Drive, Coral Springs, FL 33065

Coral Springs South - 1950 N. University Drive, Coral Springs, FL 33065

Deer Creek - 1862 W. Hillsboro Blvd., Deerfield Beach, FL 33442

Deerfield Beach - 1007 S. Federal Highway, Deerfield Beach, FL 33441

Heron Bay - 5902 Coral Ridge Drive, Coral Springs, FL 33076

Hillsboro Blvd - 3668 W. Hillsboro Blvd., Deerfield, FL 33442

Lakeview - 1460 Coral Ridge Drive, Coral Springs, FL 33071

Margate - 400 N. State Road 7, Margate, FL 33063

Palm Aire - 2200 W. Atlantic Blvd, Pompano Beach, FL 33069

Tamarac - 7005 N. University Drive, Tamarac, FL 33321

West Commercial - 4101 W. Commercial Blvd., Tamarac, FL 33319

Westview Plaza - 9501 Westview Drive, Coral Springs, FL 33076

Winston Park - 5321 Lyons Road, Coconut Creek, FL 33073

Why Wells Fargo:

Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader - we're a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job - it's about finding all of the elements to help you thrive, in one place.

Living the Well Life means you're supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. You'll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we're recognized for it - Wells Fargo once again ranked in the top five on the 2026 Linked In Top Companies list of best workplaces "to grow your career" in the U.S. Join us!

About this role:

Wells Fargo is seeking a Branch Operations Coordinator for our National Branch Network as part of the Consumer Banking and Lending division. Learn more about the career areas and business divisions at

In this role you will:

* Support customer experience by accurately processing and approving teller transactions, sharing digital solutions, and making appropriate introductions to bankers

* Complete operational activities while minimizing risks under established policies

* Perform routine to moderately complex transactional, operational, and customer support tasks efficiently through knowledge of bank procedures and products, as well as partners across the organization

* Support the Branch manager in operational tasks and scheduling

* Resolve issues related to daily operations of the teller line, under direction of regional banking management

* Support customers and employees in resolving or escalating concerns or complaints

* Receive guidance from managers and exercise judgment within defined policies and procedures

* Provide excellent service to customers and individuals by demonstrating care, building relationships, and completing requested transactions

* Identify information and services to meet customers financial needs

* Motivate a diverse team to achieve full potential and meet established business objectives

Required Qualifications:

* 1+ years of customer service and issue resolution support experience or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired

Qualifications:

* Ability to provide strong customer service while listening, eliciting information and comprehending customer issues

* Ability to educate and connect customers to technology and share the value of mobile banking options

* Ability to interact with integrity and professionalism with customers and employees

* Ability to identify potential fraud/risky accounts and take appropriate action to prevent loss

* Cash handling experience

* Well-organized, independent and able to prioritize in a fast-paced environment

* Ability to exercise judgment, raise questions to management, and adhere to policy guidelines

* Relevant military experience including working in personnel benefits management, processing military personnel orders or transitions, wartime readiness operations, human resources, or military recruiting

* Knowledge and understanding of retail compliance controls, risk management, and loss prevention

* Motivate others to achieve full potential and meet established business objectives

Job Expectations:

* Ability to work a schedule that may include most Saturdays

* This position is not eligible for Visa sponsorship

Positions may not be available at all branch locations outlined in the posting.

Posting End Date:

16 Jun 2026

* Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and…
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