Countroom Clerk II
Listed on 2026-06-07
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Entertainment & Gaming
Casino, Gaming Manager, Customer Service Rep
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WE ARE CAESARS
At Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them.
Our Mission
: 'Create the Extraordinary'
Our Vision
: 'We create spectacular worlds that immerse, inspire and connect you. We don’t perform magic; we create it with excellence.'
Our Values
: 'Blaze the Trail, Together We Win, All-In on Service'
Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in.
Job Summary- Provide superior guest service, positively affect interactions with guests and employees, and has the resiliency to deal with difficult guests in all types of business conditions and the ability to work effectively and courteously with fellow employees.
- At all times, maintain control of all casino assets.
- Follow all procedures for collection, counting, and asset security at all times.
- Collect money collection cans from all assigned slot machines, bill validators, change machines, and/or table games boxes, and replace with empty cans.
- Transport assets to count room.
- Count all money collected from the gaming floor.
- Count all chips collected from the gaming floor.
- Complete all necessary paperwork and documentation timely, accurately, and legibly.
- Appropriate use and maintenance of equipment and machinery used for transporting and counting funds.
- Assist in maintaining a spotless casino by disposing of any cups, glasses, bottles, or other items left on the floor by guests.
- Have complete knowledge of all casino events and promotional activities, and assist as needed.
- Keep work area in a clean and orderly manner.
- Must be able to work a flexible schedule as required by business operations, including late nights, weekends, and holidays; shifts may change. Adhere to regulatory, departmental, and Company policies in an ethical manner and empower and require others to do the same.
- Handle routine customer complaints and incidents, and exhibit the appropriate discretion to identify situations requiring the attention of supervisory personnel - seek to resolve all situations in a manner that maintains positive
- Perform other duties as assigned or reasonably requested by any member of management
- Ability to push and pull up to 150 pounds
- Ability to lift and carry objects up to 25 pounds
- Ability to bend, stoop, twist, reach, and kneel repetitively
- Safely work with provided cleaning chemical and equipment
- Ascend and descend stairs and maintain equilibrium for an extended period
- Must be able to work from a standing position and/or walking motion for extended period
- Ability to work in a smoking and pet-friendly environment
- Must be 21 years of age or older
- Proficient in English verbal and written
- Proficient with iOS devices
- Flexible to work various shifts, weekends, and holidays
- Must be able to obtain and maintain a 1055 gaming license.
- A high school diploma or GED equivalent is preferred.
- Some experience in cashiering or cash handling and counting is strongly preferred.
Caesars Entertainment is an Equal Opportunity Employer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.
Job Info- Job Identification 85306
- Job Category Casino
- Job Schedule Full time
- Locations Harrah's Pompano Beach (On-site)
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