Surveillance Operator

Job Summary

Protect casino assets via CCTV, in accordance with IRGC regulations and internal controls. Promote Family Style Service through actions and positive attitude.

• Deal with high-volume customer interactions and be consistently outgoing, upbeat, and cheerful.
• Maintain a pleasant, friendly, and welcoming attitude toward all external and internal customers at all times.
• Observe all guest and team member activities in all monitored areas, including, but not limited to, casino floor, cage, count room, restaurants, and back of house common areas.
• Monitor activity for criminal activity, violation of Florida gaming regulations, and/or violation of company policies and procedures.
• Appropriately record activities and report observations to company and Florida Racing and Gaming Commission officials.
• Appropriately record surveillance activity in daily log.
• Maintain strict confidentiality relative to financial information, company policies and procedures, and team member and guest information.
• Have complete knowledge of all casino events and promotional activities.
• Keep work area in a clean and orderly manner.
• Adhere to regulatory, departmental, and Company policies in an ethical manner and empower and require others to do the same.
• Must be able to work a flexible schedule as required by business operations, including late nights, weekends, and holidays; shifts may change.
• Assist in maintaining a spotless casino by disposing of any cups, glasses, bottles, or other items left on the floor by guests.
• Perform other duties as assigned or reasonably requested by any member of management.

• Must be 21 years of age or older
• Proficient in English verbal and written
• Flexible to work various shifts, weekends, and holidays
• Must be able to obtain and maintain a 1055 gaming license.
• A high school diploma or GED equivalent is preferred.
• One to two years surveillance experience preferred.
• Gaming industry experience preferred.

• Ability to push and pull up to 50 pounds
• Ability to lift and carry objects up to 10 pounds
• Ability to bend, stoop, twist, reach, and kneel repetitively
• Safely work with provided cleaning chemical and equipment
• Ascend and descend stairs and maintain equilibrium for an extended period
  
  Must be able to work from a standing or sitting position and/or walking motion for extended period
• Ability to work in a smoking and pet‑friendly environment

These statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position. The Company reserves the right to make changes to the job description whenever necessary.

As part of the onboarding process for new hires, candidates will be required to complete a background check. In addition, pre‑employment drug testing is mandatory for any role operating a motor vehicle (Valet, Bus Drivers, Limo Drivers), Facilities and/or Engineering, Lifeguards, Pilots, Security and Surveillance roles. Pre‑employment screenings will be completed prior to an offer being extended, except where applicable law requires that such pre‑employment screening may occur post‑offer.

The Company is an equal‑opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.

Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy‑related conditions, or where a conflict exists between the position and an individuals’ religious beliefs or practices.

Caesars Entertainment is an Equal Opportunity Employer. Caesars Entertainment will not discriminate against any employee or applicant based upon a person’s race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectionate orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other protected class.

• Job Identification 84467
• Job Category Security and Surveillance
• Job Schedule Full time
• Locations Harrah's Pompano Beach (On-site)