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Lead Desktop Support & IT Operations Mentor
Job in
Pompano Beach, Broward County, Florida, 33072, USA
Listed on 2026-07-14
Listing for:
ARK Solutions, Inc.
Full Time
position Listed on 2026-07-14
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support, Systems Administrator
Job Description & How to Apply Below
ARK Solutions, Inc. seeks a Desktop Support Supervisor (Technology Support Coordinator) to oversee daily operations of the IT support teams and ensure timely resolution of incidents and service requests.
You will assign tasks, monitor performance, provide training, and act as the primary escalation point for problem resolution and change management. You will drive continuous improvement, track performance metrics, prepare reports, and maintain documentation to ensure high service quality and
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